Join us at Zendesk! Where we’re redefining what’s possible in customer experience through cutting edge AI and technology. Our mission is to power exceptional service for every person on the planet, elevating every interaction into an opportunity for meaningful human connection. Amplified by intelligent, data-driven solutions.

We are looking for hardworking individuals who are certain that they want a career in software sales, who are highly motivated by technology sales, enthusiastic about working in a fast-paced industry, and are willing to go above and beyond in this goal-oriented position. This is a pure hunting sales role and includes engaging with prospect organizations of all sizes, complexities, and needs.

You will work with key internal stakeholders and groups – including sales & product managers, industry sales directors, and marketing. You will be responsible for identifying, uncovering and qualifying opportunities that contribute to a significant proportion of the pipeline development for sales in North America.

Key Responsibilities

• Engage with prospects and clients to understand business and organization challenges and pain points

• Collaborate with the Sales team to develop a list of target prospects

• Generate high-value sales pipeline through both strategic and targeted prospecting into SMB, Commercial or Enterprise accounts

• Create personalized messaging and outbound content, targeting new business prospects for Zendesk

• Leverage research and personalized message to drive Outbound Cold Calls to Prospects

• Research companies through 10K, 10Q, Investor Presentations, Relevant news articles, etc.

• Develop and manage a pipeline of prospects & provide top class customer experience

What You Bring to the Role

• Business Development experience within the SMB, Enterprise and Commercial segment

• A minimum of 2 years of experience in a Sales related environment

• A competitive mindset, with a hunger and ‘self-starter’ commitment to overachieve and succeed

• Excellent communication, interpersonal, and organizational skills; you should be a great writer, speaker, and listener

• Proficient in Salesforce, Zoominfo, Outreach, 6sense, etc.

• Bachelor’s Degree is preferable

Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers.

What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events.

With our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team.

We’re aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through "@zendesk.com" email addresses. If you encounter suspicious messages, do not respond and report them to peopleandplaces@zendesk.com

Not ready to apply yet? Join Zendesk Talent Community to hear about open roles, get a feel for life here, and stay in the know about happy hours, meetups, recruiting events, and other opportunities to connect with our team. We’d love to have you join us!

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