Overview

If youre passionate about enterprise software development and GIS analysis, visualization, and integration, this is an exciting opportunity to join Esri. As part of a collaborative development and product engineering team, youll help build, test, and enhance innovative mapping and analytics solutions that empower organizations to make smarter, data-driven decisions. Were looking for motivated GIS professionals who are eager to contribute to impactful cloud and on-premises products used around the world.

Responsibilities

• Become an ArcGIS Enterprise Business Analyst extension technical expert and collaborate with software developers, product engineers, product managers, and other stakeholders to determine product quality and release readiness
• Support the software product life cycle by contributing to software requirements definition, continuous improvement processes, UX design, testing, documentation, release, and support
• Identify and track software issues, build reproducible QA scenarios and communicate test results
• Craft product demonstrations, give presentations, create videos, blogs, and supporting materials that guide best practices for users
• Triage and prioritize issues from customers, gather requirements from customers and evaluate new features for future releases
• Support software migration and development across enterprise and highly scalable operating environments
• Support development of multi-national, on-premise data packages and software components

Requirements

• 5+ years of experience with Esri software including ArcGIS Enterprise, ArcGIS Pro and ArcGIS Online
• Excellent written, verbal and presentation skills with the ability to communicate complex concepts to a variety of audiences
• Extensive knowledge of Windows and Linux. Working knowledge of Kubernetes
• Understanding of the ArcGIS APIs and location services such as GeoEnrichment
• Experience debugging web services and client applications with browser developer tools and tools such as Fiddler
• Proven ability to work fast-paced team environment, but also self-driven to make a difference
• Bachelors degree in geography, GIS, computer science, or related field

Recommended Qualifications

• Experience with writing technical documentation
• Knowledge of cloud technology such as Amazon Web Services
• Familiarity with one or more ArcGIS scripting languages, automation tools (Python, Arcade, Pipelines ModelBuilder, Geoprocessing, etc.)
• Familiarity with Agile software development and testing
• Familiar with AI standards and protocols, including LLMs and agentic system standards

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