The Food Pantry Assistant Manager assists the Food Pantry Manager in overseeing GoochlandCares’ Food Pantry, ensuring food is available for clients, and food safety protocols are followed. This position assists in the daily operations of the Food Pantry including supervising volunteers and supporting staff.

Hours per week: 38.5/week

$21-23/hr

Essential Job Functions

• Ensures clients receive Food Pantry services by developing and implementing trauma-informed practices that promote the dignity of all clients, volunteers, staff, and donors.
• Ensures Food Pantry is well-stocked and organized and manages inventory to ensure adequate supply.
• Oversees direct store deliveries ensuring temperature and weights are accurately recorded.
• Ensures volunteers have thermometers, temperature logs, and thermal blankets.
• Ensures Food Pantry is clean and attractive.
• Supports staff and volunteers including task assignment, problem-solving, conflict resolution, and communications.
• Oversees volunteer group projects throughout the year.
• Assists with data entry and reporting for Feed More and internal organization needs.
• Assists with and supports food acquisitions including the following activities:
• Coordinating with the Development team to market needs and seek donation opportunities.
• Organizing individual, group, and annual community-wide food drives.
• Researching and implementing additional food sourcing options and purchasing food from local resources as needed.
• Assists in arranging for donations to be picked up from different donor partners as needed.
• Logs freezer/refrigerator temperatures weekly per USDA guidelines.
• Assists in cultivating relationships with community stakeholders including other food pantries, grocery stores, community groups, and other partners.
• Supports the Food Pantry Manager with obtaining outcome reporting for the Food Pantry.
• Assists in developing and implementing initiatives to continually improve the Food Pantry.
• Assists in ensuring Food Pantry donors receive thank you acknowledgements monthly.
• Collaborates with the Volunteer Engagement Manager to leverage volunteer participation to deliver our mission and steward our resources.
• Collaborates with other GoochlandCares programs to get clients the care they need.
• Collaborates with the Development Department to collect stories and photos from clients, staff, and volunteers to promote the mission of the organization.
• Completes other duties as assigned.

The following represent the knowledge, skills, and abilities needed to perform the essential functions of the job.

• Experience working in the food security sector is preferred.
• Experience working with and /or leading volunteers is a plus but not required.
• Nonprofit experience is a plus but is not required.
• Bilingual (English-Spanish) is a plus but not required.
• College degree preferred, but willing to consider relevant work experience as commensurate.
• Ability to work some Tuesday evenings until 7:15 PM, some Wednesdays starting at 7:00 am, and occasional weekends to cover as needed.
• Strong interpersonal communication and collaboration skills displaying a caring, tactful, diplomatic, and respectful attitude towards clients, volunteers, staff and donors.
• Ability to provide care using a trauma-informed-care approach and DEI approach.
• Experience working in an ever-changing work environment is required.
• Strong ability to motivate and encourage staff and volunteers to ensure we are providing our clients with the best experience possible.
• Ability to multi-task, have a strong attention to detail, and manage different priorities.
• Ability to be proactive in problem solving food-related matters.
• Commitment to the mission of GoochlandCares.
• Ability to cultivate and maintain relationships with community partners to contribute to the mission of GoochlandCares.
• Ability to provide and maintain a valid driver’s license in good standing.

Technical Skills:

• Proficient with Microsoft Office.
• Basic computer skills required.
• Willing to get ServSafe certification, and other food-service-related trainings/certifications.
• Willing to learn new software programs.

Physical Requirements and Environmental Conditions:

• Ability to lift up to 50 pounds as needed, including intermittent periods of repetitive lifting during the workday.
• Ability to be on your feet for up to four hours at a time.
• Prolonged periods of sitting, standing, talking, driving, typing, lifting, and operating equipment like vans.
• Frequent exposure to varying inclement outdoor weather conditions.