POSITION SUMMARY: The Community Habilitation Coordinator plays an integral role in supporting individuals receiving Community Habilitation services. This position provides oversight, guidance, and person-centered planning for individuals on an assigned caseload while supporting and supervising direct support professionals. Coordinators ensure high-quality service delivery, regulatory compliance, and a positive, inclusive environment that reflects Kelberman’s mission, values, and commitment to excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

· Promote the safety, well-being, and independence of individuals receiving services.

· Provide weekly direct support hours and implement individualized goals and supports.

· Deliver direct support services as needed to ensure continuity of care.

· Develop, implement, and document Staff Action Plans (SAPs) aligned with Life Plan outcomes.

· Maintain timely, accurate, and complete documentation and records.

· Support individuals with personal care, self-care, and other needs they cannot complete independently.

· Provide daily oversight and guidance to direct support staff in home and community settings.

· Communicate expectations clearly and foster a supportive, collaborative team environment.

· Offer coaching, feedback, and performance support to enhance staff growth and effectiveness, including addressing disciplinary needs in conjunction with supervisor and human resources if warranted.

· Complete 90-day and annual performance evaluations for direct support staff.

· Assist with onboarding, orientation, and ongoing training for new and existing employees.

· Recruit and train direct support professionals

· Serve as a positive role model

· Represent Kelberman in a professional manner in all interactions

· Participate in treatment team meetings, training, and collaborative planning.

· Maintain strong communication with individuals, families, staff, community partners, and internal departments.

· Ensure compliance with OPWDD regulations, agency policies, and quality standards.

· Contribute to a work environment that promotes respect, teamwork, and alignment with the agency's mission.

· Participate in committees, training, and other team activities as assigned.

· Perform additional duties as needed to support program success.

REQUIRED SKILLS AND ABILITIES:

· Strong verbal and written communication skills.

· Ability to manage sensitive situations with professionalism, tact, and confidentiality.

· Excellent organizational skills and attention to detail.

· Effective time management and ability to meet deadlines.

· Proficiency with Microsoft Office Suite or related software.

· Demonstrated strengths in teamwork, flexibility, problem-solving, and customer service.

· Ability to adapt to changing priorities and support others through change.

· Commitment to Kelberman’s mission, values, and person-centered philosophy.

WORK ENVIRONMENT AND PHYSICAL/MENTAL REQUIREMENTS

· Moderate noise level; occasional exposure to cleaning chemicals.

· Possible exposure to bodily fluids or unpredictable situations.

· Ability to lift up to 60 pounds and assist individuals as needed.

· Frequent standing, walking, and sitting; ability to sit for extended periods.

· Regular use of computers and office equipment.

· Ability to respond to emergent issues and manage stressful situations.

· Reasonable accommodations may be made for qualified individuals with disabilities.

· Willingness to meet the scheduling needs of individuals supported and their teams.

JOIN OUR TEAM

At Kelberman, you’ll be part of a supportive, mission-driven organization that values compassion, collaboration, and continuous growth. If you’re ready to make a meaningful difference in the lives of others, we’d love to meet you.

· Bachelor's degree in human services or related fields preferred.

· 1–3 years of experience supporting individuals with developmental disabilities required.

· OPWDD QIDP certification preferred.

· Valid NYS Driver’s License required; travel is necessary.

· Must complete fingerprinting and background checks per OPWDD regulations.