Scope of Position

The Shipping and Receiving Clerk is responsible for receiving, verifying, and documenting all inbound parcel and material shipments and ensuring timely, accurate distribution to the appropriate departments. This role maintains clear receiving records to support project execution and material traceability, supports outbound loading and related documentation for trade show projects, and serves as a backup to the Warehouse Coordinator and Shipping Coordinator as needed. The Shipping and Receiving Clerk also completes local supply pick-ups and deliveries as assigned. This is a hands-on warehouse, production-support, and logistics role requiring accurate documentation, safe material handling, professional communication, sound judgment, and the ability to escalate non-routine issues appropriately.

Supervisory Responsibilities

This role may provide task-based coordination with carriers, vendors, or internal team members during loading, unloading, staging, or delivery activities; however, it does not have formal supervisory authority.

Primary Duties and Responsibilities

• Receive inbound parcel and material deliveries (e.g., UPS, FedEx, freight, courier) and stage items for efficient distribution.
• Escalate non-routine discrepancies, carrier issues, project-impacting delays, or damaged materials to the appropriate coordinator or leader.
• Ensure received materials are accurately logged, labeled, communicated, and staged so project teams can identify material status, location, and discrepancies.
• Ensure receiving and shipping documentation is complete, organized, and maintained in accordance with company procedures.
• Distribute received materials to the appropriate departments and/or project staging locations.
• Maintain receiving and material-staging areas in a clean, safe, and organized condition; assist with maintaining minimum shipping-supply levels.
• Follow all company safety procedures when receiving, staging, loading, unloading, lifting, operating equipment, and working around warehouse, dock, and production areas. Report unsafe conditions, damaged materials, or equipment concerns promptly.
• Complete local pick-ups and deliveries as assigned using company and/or rental vehicles as authorized.
• Use sound spatial judgment to sequence, position, and secure materials of varying sizes to support safe and efficient truck loading.
• Serve as backup support for the Shipping Coordinator and Warehouse Coordinator, which can include booking carriers, obtaining shipping labels for parcel service, packing necessary items in a manner they arrive undamaged, assisting with unloading return trucks and covering warehouse needs as required. Backup support is task-based and performed under established procedures during absences, peak periods, or operational needs.
• Perform other related duties as assigned to support production and warehouse operations.

Preferred Qualifications

• Experience loading trucks with a sit-down forklift.
• Experience with BOLs, packing slips, carrier labels, LTL/freight paperwork, or shipment manifests.
• Experience in trade show, exhibit, custom fabrication, production, warehouse, or logistics environments.
• Experience using Microsoft Excel, Outlook, Teams, and project/shipment tracking tools in a warehouse or logistics setting.

Please note that this job description is not intended to cover or provide a comprehensive listing of duties and responsibilities required of the employee for this position. Duties and responsibilities may change at any time with or without notice.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

Education and/or Experience

High school diploma or general education degree (GED); 3-5 years related experience and/or training (or equivalent combination of education and experience); valid driver’s license and an acceptable driving record are required. Must be eligible to operate company and/or rental vehicles under company policy.

General Skills

• Must be comfortable using Outlook and Excel to maintain logs, communicate shipment status, and support shipping/receiving documentation. Familiarity with Teamwork or similar project management tools is preferred.
• Mathematical skills: Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Reasoning/space planning: Apply common-sense judgment to follow written and verbal instructions, solve routine problems, and understand spatial relationships for loading varying sizes of materials on different truck types. Uses judgment to determine when issues can be handled independently and when they must be escalated.
• Forklift: Prior sit-down forklift experience preferred; must successfully complete ECI forklift certification before operating forklift equipment independently. Experience loading trucks with a forklift is strongly preferred.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand. The employee is also regularly required to walk, bend, reach, push, pull, lift, carry, stage, load, unload, and move materials in a warehouse, production, and loading-dock environment. The employee must be able to lift and/or move up to 75 pounds. Items over 75 pounds require team lift and/or approved material-handling equipment, such as a forklift, pallet jack, or other available equipment.

Work Environment: This position works primarily in a production, warehouse, receiving, and loading-dock environment and interacts with internal teams, vendors, carriers, and other external contacts.

Decision-Making / Escalation: This role is expected to resolve routine shipping and receiving issues using established procedures and escalate non-routine, safety, carrier, customer-impacting, or project-impacting issues to the appropriate leader.