Join our Team
We are looking for a compassionate, caring and dedicated Medical Records Spec III ROI to join our team and help us continue our tradition of excellence.

Benefits
We pride ourselves on retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible work schedules – Full time/part time/supplemental – Day/Eve/Night
• Tuition reimbursement
• Payactiv- earned wage benefit- work today get paid tomorrow
• Career advancement opportunities
• Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses

As a Medical Records Spec III ROI you will play a critical role in continuing the healing mission of Deaconess.

Job Overview
Process incoming phone calls promptly and politely, and comply with requests appropriately. Proficient with department computer systems. Ability to assist patients with questions showing professional and diplomatic communication skills. Perform quality check on all documents before forwarding to the requestor. Receive and process requests for medical records received by the department within designated timeframes. Ability to identify the type of request and ensure the proper authorization is included to comply with state and federal laws. Receive and process all forms, requests from insurance companies, and disability; identify the type of request and ensure proper authorization is included. Process all mail entering the department and forward as required. Post charges and payments for requests for copied records or for completing forms. Request charts from off-site areas. Coordinates with other departments and the copy service when needed regarding medical release. Notify the appropriate individuals when litigation claims are made against the Health System. Copy medical records to a CD when requested. Employee provides suggestions/goals for self-evaluation. Perform other tasks as assigned.

Education and Experience
High school diploma or general education degree (GED) is required. Three to six months related clerical experience is desired. Previous medical record experience is preferred with knowledge of HIPAA guidelines. Ability to multitask and alert to detail. Computer knowledge is a must.