Job Title: Administrative Coordinator

Company: Defining Wellness Centers
Location: Onsite – Brandon, Mississippi
Reports To: Executive Director / Clinic Director
Position Summary

The Administrative Coordinator at Defining Wellness Centers plays a vital role in ensuring the efficient day-to-day operations of the facility. This position supports clinical and leadership staff by managing administrative functions, maintaining organization, and delivering exceptional service to clients, staff, and external partners.
Key Responsibilities

Manage front office operations, including answering phones, greeting clients, and directing inquiries appropriately
Schedule appointments, meetings, and staff calendars with accuracy and efficiency
Maintain and organize client records in compliance with confidentiality regulations (HIPAA)
Assist with onboarding new employees, including documentation and orientation scheduling
Prepare reports, correspondence, and internal documents as needed
Monitor office supplies and coordinate ordering to ensure operational continuity
Support billing, insurance verification, and data entry tasks as needed
Coordinate communication between departments to ensure seamless workflow
Assist leadership with special projects and operational initiatives
Ensure a clean, welcoming, and professional office environment

Qualifications

High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred
2+ years of administrative or office support experience (healthcare or behavioral health preferred)
Strong organizational and multitasking skills
Excellent written and verbal communication skills
Proficiency in Microsoft Office (Word, Excel, Outlook) and electronic health record (EHR) systems
Ability to handle sensitive information with discretion and professionalism

Core Competencies

Attention to detail and accuracy
Time management and prioritization
Customer service and interpersonal skills
Problem-solving and adaptability
Team collaboration