POSITION SUMMARY: The Office Specialist II performs clerical, receptionist, scheduling, and medical records duties within the Imaging Department, with a focus on supporting timely access to care for patients. Core responsibilities include greeting patients and visitors, registering patients, scheduling and entering imaging examination orders, and managing medical records requests. This role requires independent judgment to coordinate same-day, add-on, and urgent exams in collaboration with imaging technologists and clinical staff, ensuring operational efficiency, patient safety, and quality care. This position also performs entry-level scheduler functions, serving in a hybrid support role to assist with departmental scheduling needs.

All duties are carried out with a strong emphasis on customer service, effective communication, and problem-solving. The Office Specialist II performs responsibilities in accordance with Central Peninsula Hospital’s core values, established policies and procedures, and applicable regulatory standards.

REQUIREMENTS:

• High School Diploma/GED
• A minimum of 2 years of general clerical experience in an acute care setting
• Experience must include 1 year of experience at CPH
• BLSP (CPR) from the American Heart Association within 30 days of employment