Inside Sales Engineer

About the Role:

The Inside Sales Engineer plays a critical role in driving revenue growth by combining technical expertise with sales acumen to support and expand our manufacturing product lines. This position involves working closely with customers to understand their technical requirements and provide tailored solutions that meet their operational needs. The role requires collaboration with engineering, production, and external sales teams to ensure seamless communication and delivery of products. The Inside Sales Engineer will manage the entire sales cycle from lead qualification to order processing, ensuring customer satisfaction and fostering long-term relationships. Ultimately, this role is essential in bridging the gap between complex manufacturing technologies and customer applications to achieve business objectives.

Minimum Qualifications:

• Bachelor’s degree in Engineering, Manufacturing, or a related technical field.
• 2+ years of experience in inside sales or technical sales within the manufacturing industry.
• Strong understanding of manufacturing processes and product applications.
• Proficiency with CRM software and Microsoft Office Suite.
• Excellent communication and interpersonal skills.

Preferred Qualifications:

• Experience with CAD software or product lifecycle management (PLM) tools.
• Knowledge of industrial automation and control systems.
• Previous experience working in a cross-functional team environment.
• Familiarity with ERP systems and order management processes.
• Additional certifications in sales or technical disciplines.

Responsibilities:

• Engage with customers via phone, email, and virtual meetings to understand their technical needs and recommend appropriate manufacturing solutions.
• Collaborate with engineering and product development teams to provide accurate technical information and resolve customer inquiries.
• Prepare and present detailed quotes, proposals, and product specifications tailored to customer requirements.
• Manage and track sales opportunities in the CRM system, ensuring timely follow-up and accurate documentation.
• Support external sales teams by providing technical expertise and assisting in closing complex sales.
• Coordinate with production and logistics to ensure timely order fulfillment and delivery.
• Analyze market trends and customer feedback to identify new sales opportunities and product improvements.

Skills:

The Inside Sales Engineer utilizes technical knowledge daily to interpret customer requirements and translate them into viable manufacturing solutions. Strong communication skills are essential for effectively collaborating with customers and internal teams to clarify specifications and resolve issues. Proficiency in CRM and office software enables efficient management of sales pipelines and documentation. Analytical skills help in assessing market trends and customer feedback to identify growth opportunities. Preferred skills such as CAD and ERP familiarity enhance the ability to support product design discussions and streamline order processing, contributing to overall sales effectiveness.

Company:

Since 1958, Selco Products has been dedicated to serving a diverse range of industries with a strong commitment to exceptional customer service and high-quality products. Specializing in temperature controls, we design and manufacture a variety of solutions, including custom temperature controls, thermistors, electronics, probes, molded products, digital panel meters, and wire harness assemblies. Based in Reno, Nevada, our sales team is comprised of direct representatives and authorized distributors throughout North America. Every member of our team is focused on delivering knowledgeable assistance, prompt responses, and reliable on-time delivery. Our ISO 9001:2015 certification reflects our unwavering commitment to quality and excellence. Selco Products provides team members with a comprehensive compensation package that includes health benefits, 401(k) plan, PTO and Paid Holidays, and tuition reimbursement. This position is full-time in the Reno, NV headquarters.