South County Health is an independent, non-profit healthcare system offering a comprehensive range of advanced inpatient, outpatient and home health services. Accredited by The Joint Commission (TJC), SCH is made up of South County Hospital, South County Home Health, and South County Medical Group. South County Health has received numerous distinctions for patient care and safety over the years, which have included a 5-star rating on HCAHPS scores, a 5-star rating by CMS for overall hospital quality, and A’s for hospital quality and patient safety by The Leapfrog Group. Having celebrated over 100 years of service to southern Rhode Island, South County Health offers an exceptional opportunity to provide our patients with the best care possible while enjoying a healthy work-life balance. We offer competitive salaries and an attractive benefits package which includes, health, dental, vision, tuition reimbursement, 403b, PTO, and a broad range of career development benefits and opportunities.

Job Summary:

Gathers and verifies all required, confidential health and financial information from patients while using various computer software products to assure payment from insurers. Enters new patient data and/or verifies current patient records are up-to-date, confirms the completeness of the electronic health record (EHR). Collects coinsurances upfront, and applies, adjusts, and reconciles daily point- of-service cash reports. Representatives may be assigned to work at all South County locations.

Minimum Qualifications:

Candidates will have excellent customer services skills, knowledge of PC and strong typing skills, knowledge of medical terminology preferred, third party insurance experience needed, ability to apply critical thinking and logic as it applies to the identification and prioritization of patient and hospital issues and demonstrates ethical and professional work practices and maintains professional attitude and appearance. High school graduate or equivalent required.