The Sales Associate is a keyholder role focused on driving sales through a polished professional selling presentation, demonstrating product knowledge, and developing client relationships.

Responsibilities include but are not limited to:

Sales

• Engage with clients to build sales on the sales floor and achieve monthly sales targets.

• Provide highest level of customer service by presenting products to customers, explaining benefits, features, quality, prices, and product care

• Achieve assigned sales and KPI targets

• Daily store business reporting and awareness.

• Actively develop client book adhering to CRM guidelines and outreach.

Operations

• Execute Visual Merchandise directives,; ensure that all products are perfectly displayed, efficiently organized, and accurately priced

• Inventory control: Preparation of transfers, receiving merchandise, filling client orders, cycle counts

• Participate in regular training & team meetings regarding product knowledge, customer service, promotions, and visual merchandising

• Keyholding responsibilities: Maintain cash handling records, daily business reporting, opening and closing procedures, email communication

• Ensure compliance with health and safety regulations as well as federal, state, and local laws and requirements

• Comply with all Wolford standards including Employee Handbook, Employee Dress Code policies, Boutique Operations Manual and other corporate guidelines

• Safeguard company property and enforce loss prevention standards

• Black Out Dates: February 10th-14th. Black Friday through New Year’s Day annually. Seasonal locations black out periods may vary.

Benefits

• Employee discount and bi-annual clothing allowance (subject to local tax requirements)

• Monthly commission earning potential 3% of individual sales

• Health, vision and dental insurance benefits for qualifying full-time employees

• 401K contribution after applicable company waiting period