Sanctuary of Hope is seeking compassionate and dedicated individuals to join our team as Direct Care Staff (Casual Status). In this role, you will provide supervision, care, and support to the residents and their children, ensuring their safety, well-being, and personal development. This casual/on-call position allows flexibility while maintaining the essential responsibility of supporting our mission to provide a nurturing and healing environment.

Key Responsibilities

• Demonstrate and teach the principles of Trust-Based Relational Intervention (TBRI), serving as a positive role model by exhibiting socially and culturally desired behaviors and helping residents replicate these behaviors.
• Provide consistent and uninterrupted direct supervision of residents throughout the entire assigned shift. Ensure the environment is safe and appropriate, including monitoring mass media content (movies, TV, radio, written materials).
• Ensure that the basic needs of residents, infants, and toddlers are consistently met, including social, self-help, academic, independent living, problem-solving, personal hygiene, financial literacy, and employability skills.
• Maintain accurate, thorough, and timely documentation of daily activities and progress for each resident. Report any serious incidents or injuries to the Director within one hour as per Texas Minimum Standards.
• Plan, participate in, and supervise scheduled activities for residents, in line with the daily activity schedule.
• Respond to crisis situations with emotional self-control while implementing Sanctuary of Hope’s safety protocols. This includes being prepared for emergency evacuations with residents and other staff.
• Adhere to the attendance policy, ensuring work is completed as scheduled and following break and lunch periods accordingly.
• Participate in scheduled Sanctuary of Hope and organizational training sessions, as well as staff meetings.
• Perform other duties as required to support the ministry’s overall mission.

Education and Experience

• High school diploma or equivalent.
• Two-year associate degree or two or more years of college-level coursework in a related human services field desirable.
• Minimum of 1-year related experience and/or training in a human services field.

Skills and Abilities

• Trust-Based Relational Intervention (TBRI) knowledge or willingness to learn.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Crisis management and conflict resolution skills.
• Commitment to confidentiality and ethical standards.
• Flexibility and adaptability in a dynamic work environment.

Additional Requirements

• Ability to maintain a flexible work schedule.
• Clear criminal background check from an appropriate entity.
• Clear Tuberculosis test results.
• Clear drug test results.
• Valid driver license and clear driving record from an appropriate entity.
• Must be at least 21 years of age at the time of hire.

Commitment

All employees must demonstrate a personal commitment to the Christian faith and support for Israel, aligning with GEI's mission and values. Each team member is expected to exhibit dedication to the organization's vision and a passion for contributing to its success and impact.

Physical Requirements

While performing the duties of this job, employees will frequently be required to sit, stand, walk, bend, kneel, stoop, climb, talk and hear, both in person and by telephone; use hands repetitively to handle, feel or operate standard office equipment; reach with hands and arms; and lift up to 20 pounds occasionally, and more than 40 pounds infrequently with assistance. Specific vision abilities required by the job include close vision, distance vision and the ability to adjust focus.

This job description is intended to outline the general nature and level of work performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Responsibilities, duties, and skills may change or be adjusted as needed to meet the evolving needs of the ministry.

Schedule

The work schedule for this position is subject to change based on the needs of the organization and may require flexibility in hours and days worked. The Direct Care Staff position may be required to work evenings, weekends, or holidays, depending on business requirements.

Department: Sanctuary of Hope

Supervisor: Sanctuary of Hope Superintendent

Classification: Casual

FLSA Status: Non-exempt

Location: Sanctuary of Hope