Position Summary:

Under the general direction of the Residential Manager, the Assistant Manager will collaborate with and assist the Residential Manager in the day to day operations of the facility. Assist the Residential Manager with the scheduling, and supervision of staff, ensuring the provision of services to individuals. Work with family members, and complete all reporting requirements of Mercy Home and OPWDD (Office for people with developmental disabilities). Represent the Agency by promoting and modeling the mission and core values of the Sisters of Mercy and Mercy Home.

Essential Functions:

• Preparation and revision of staff work schedules to ensure adequate staffing for each shift, including AMAP, SCIP-R, Drivers as needed.

• The timely orientation of new staff to the house, routines, individuals, policies, and procedures, documenting the same.

• Ongoing coaching and supervision of direct support staff to optimize the quality of services offered to individuals and retain qualified staff.

• Conduct regular observations of interactions/activities between individuals and staff and provide feedback.

• Review the individual's documentation and communication logs and provide appropriate follow-up.

• Ensure adequate training compliance and orientation of all staff

• Timely and accurate reporting of incidents, occurrences, and/or accidents

• Planning, implementing, and evaluating recreation and leisure activities with staff and consumers

• Establish and maintain a good rapport with families of individuals and day programs each attends.

• Evaluate the appropriateness of day services while ensuring continuity

• Participate in interdisciplinary and clinical meetings, preparing reports as needed

• Actively participate in agency training, and assist in providing both residence and agency as requested.

• Participate in the hiring and screening process

• Knowledge of and adherence to the 1199 Union contract as it applies to union staff

• Perform duties of Direct Support Professional when needed for coverage

• Complete other job-related duties as assigned

Full-time schedule 35 hours per week and overtime after 40 hours per week.

Part-time schedule 14 hours per week. Position located in Baldwin, LI.

Virtual job fair on Thursday June 11, 2026 @ 10:00am sharp, if interested in joining in send resume to mjenkins@mercyhomeny.org

Education:

• College degree in Human Service, Healthcare Administration, Psychology, or related field required.

License:

• Valid and unrestricted New York State Driver’s License.

• AMAP, CPR, SCIP-R, and First Aid is preferred (willing to provide training)

Experience:

• 1 to 3 years of experience with the developmentally disabled population.

• Supervisory experience preferred, however willing to train.