Position: Tenant Coordinator

ABOUT THE WHA:

At the Worcester Housing Authority (WHA), our mission is to enhance the Worcester community by creating and sustaining decent, safe, and affordable housing that champions stability and self-sufficiency for our residents. As the second largest housing authority in New England, widely recognized for our innovative and progressive programs, we’re not just providing housing – we’re building futures. We’re looking for candidates who are mission-focused, goal-driven, and passionate.

The WHA is committed to developing and supporting a diverse, equitable, and inclusive community both inside and outside of the workplace. Representation is important; our clients come from all walks of life and, not unintentionally, so do our staff. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our agency stronger.

POSITION SUMMARY:

Reporting to the VP of Modernization, the Tenant Coordinator is a critical part of modernization and construction projects across the WHA. The Coordinator assists the Modernization Department in effectively communicating with residents, contractors, and visitors to WHA properties before, during, and after construction projects to ensure a smooth project through safety and understanding. The Coordinator represents the WHA, distributing information to residents, and promoting and encouraging resident cooperation with construction personnel throughout the course of various modernization and construction projects. This is a union position, fully-benefitted, with normal business hours of 8:00 a.m. – 4:30 p.m., Monday through Friday. The position may occasionally require work outside of normal business hours to accommodate project work.

ESSENTIAL FUNCTIONS:

OTHER RESPONSIBILITIES:

Qualifications:

ENVIRONMENTAL/PHYSICAL REQS. TO PERFORM ESSENTIAL FUNCTIONS

This position requires working outdoors and indoors in all weather conditions, is subject to heavy and strenuous work, and may encounter undesirable pests. In addition, the position involves a significant amount of walking between projects and buildings, and the physical ability to frequently walk up and down stairs. An employee in this position must be able to meet all of these requirements.

Environmental Parameters:

Physical Requirements:

Worcester Housing Authority is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all applicants and employees and prohibit discrimination and harassment of any kind based on race, color, religious creed, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other status protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs.