We’re Open & Hiring!

Massachusetts Alcohol and Substance Abuse Center (MASAC) is actively hiring. Join a team dedicated to supporting the individuals we serve while building meaningful experience and a rewarding career in behavioral health.

If you’re looking for your next opportunity, we’d love to hear from you.

Do you want a career where you can make a difference in people’s lives while ensuring a safe, supportive environment? We’re looking for a Residential Services Coordinator to join our team. In this role, you’ll play a key part in maintaining safety throughout the facility, supporting individuals served, and working alongside the treatment team to promote well-being and positive outcomes.

This is an excellent opportunity for someone dependable, compassionate, and eager to learn—no prior experience is required. You’ll gain valuable skills in safety, de-escalation, and direct support, all while contributing to a collaborative care team.

What You’ll Do

• Perform regular safety rounds and wellness checks throughout the facility
• Monitor and support the well-being and accountability of individuals served
• Assist with treatment plans by providing input and supporting de-escalation strategies
• Guide individuals served through daily routines, maintaining communication and structure
• Supervise and provide support during off-site activities, including appointments and court trips
• Monitor environmental safety by inspecting equipment, systems, and facility structures
• Respond to emergencies and assist clinical staff with crisis situations
• Use verbal de-escalation techniques to resolve conflicts and maintain a safe environment

What We’re Looking For

Education

• High school diploma or equivalent (required)

Experience

• No prior experience required—we’ll provide training

Why Join Us?

As a Residential Services Coordinator, you’ll have the opportunity to build meaningful connections, ensure a safe environment, and support individuals in reaching their goals. This role is perfect for those interested in starting a career in behavioral health, social services, or public safety.

If you’re dependable, compassionate, and ready to contribute to a supportive team environment, we’d love to hear from you.

Perks and Benefits

In addition to comprehensive benefits including medical, dental, vision, paid time off, and 401k, we foster a work, life balance for team members and their family to support physical, mental, and financial wellbeing, including:

• DailyPay
• Tuition Assistance
• Employee Assistance Program (EAP) including free counseling and health coaching
• Company paid life insurance
• Tax free Health Spending Accounts (HSA)
• Wellness program featuring fitness memberships and product discounts
• Pet insurance
• Discount and reward programs for Theme Parks & Attractions, Hotels, Rental Cars, Water Parks, Virtual Events & Shows, Movie Tickets, Gift Cards, and more.

*Eligibility for perks and benefits varies based on employee type and length of service.

You Matter

From top to bottom, we are a company of caregivers. If there is one unifying characteristic of everyone at Recovery Solutions, it is the deep desire to make a difference by helping society’s most vulnerable and often overlooked individuals. ?Every day our team has the distinct honor and responsibility to show up with non-judgmental compassion to provide hope and healing to those who need it most.

For those of you whose calling it is to serve others, this is your moment. Your chance to join our family and be a part of our mission to care for those desperately in need, and to do your part to heal the world, one patient at a time.

We encourage you to apply! If you are excited about a role but your experience doesn’t seem to align perfectly with every element of the job description, we encourage you to apply. You may be just the right candidate for this, or one of our many other roles.

We are an Equal Employment Opportunity Employer

We celebrate a variety of backgrounds and are committed to creating an inclusive environment for all employees.

Deadline to apply to this position is contingent upon applicant volume. Those positions located in Colorado will have a specific deadline posted in the job description.

We are an Affirmative Action Employer in accordance with applicable state and local laws.