Residential Specialist

Department

Residential Specialist

Created

3/16/2021

Reports to

Residential Services Supervisor

Revised

8/21/2024

FLSA Status

Non-exempt

EEO - 1

Service Workers

Travel

Occasional travel within Lyon County to transport clients

Work Hours

40 hours per week, requires regular evening and weekend hours

Positions Supervised

None

Summary

The Residential Specialist position provides quality direct support and supervision to agency clients, with the intent to assist individuals in accomplishing daily living activities, teaching individuals to live independently in community settings, and preventing or reducing hospitalizations.

Essential Functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Assists agency clients in achieving individualized treatment, recovery, and personal growth goals through delivery of quality attendant care services.
• Observes significant behavioral changes in clients and reports changes and concerns to the Residential Services Supervisor.
• May transport individuals to and/or from various locations as required by specific work assignment.
• Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and CrossWinds standards and requirements. Submits attendant care documentation notes, timesheets, and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.
• Attends and participates in monthly and as-needed supervision and training meetings.
• Assists in maintaining the successful operation of the residential living facilities, to include meal preparation, laundry, basic housekeeping, and assisting clients with personal hygiene skills, as required by the work assignment.

Work Environment

This job operates primarily in a residential care facility setting, as well as in the community and in a professional office setting. This position primarily works with clients within the agency’s residential facilities. This role uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 25 pounds. The employee is required to become certified in Managing Aggressive Behaviors (MAB), which includes training in proper restraint/physical intervention techniques to be utilized as a last resort. The employee is also required to become certified in CPR First Aid, which involves the use of upper body strength and stamina in order to push hard and fast on the chest for at least two inches at a rate of 100 to 120 compressions per minute. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language. This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Important Information

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA). The agency has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the agency reserves the right to change this job description and/or assign tasks for the employee to perform, as the agency may deem appropriate.

Skills & Abilities

Education

High school diploma or equivalent.

Experience

Prior experience in the health and human services field is preferred, but not required.

Certifications & Licenses

N/A

Computer Skills

Computer experience in Microsoft Office programs and basic computer fluency.

Additional Qualifications

Possess a valid driver’s license; ability to work with persons with severe and persistent mental illness; ability to work independently and as a member of a therapeutic team; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations.