Maintains a thorough knowledge of facilities, products, services and acuity trends.

Serves as a rehabilitation consultant, with attention to rehabilitation potential, therapy progress, discharge plan and feasibility and special equipment needs.

Tracks referral sources and responds appropriately to negative trends.

By providing potential patients and referral sources with the most up to date outcome information for GSRN and demonstrating the ability to clearly explain how GRSN ranks against our competitors.

By gathering all pertinent information that will assist in identifying if the potential patient is appropriate for IRF level of care.

By determining that services are appropriate, reasonable and necessary.

By providing recommendations as to appropriate level of care and assisting case managers with precertification.

Educates potential patients, families or significant others, referral sources, hospital personnel, external payers and external case managers as to rehabilitation program benefits and services.

Demonstrates positive communication between customers at all times.

Maintains high ethical standards.

Provides information necessary to facilitate referrals and subsequent admissions.

Serves as a contact person for the rehabilitation team, internal admissions team, clients and external sources to enhance outcomes.