RN, Patient Coordinator Focused Ultrasound

US-OR-Portland

Requisition ID: 2026-39809
Position Category: Nursing-RN
Job Type: ONA union represented
Position Type: Regular Full-Time
Posting Department: Diagnostic Imaging to Clinical Neurophysiology
Posting Salary Range: $55.24 - $92.02 per hour, with offer based on experience, education and internal equity
Posting FTE: 1.00
Posting Schedule: Monday-Friday
Posting Hours: Variable day time hours
HR Mission: Healthcare
Drug Testable: Yes
LinkedIn Job Code: #LI-OT1

Department Overview

The Registered Nurse working as a member of the Diagnostic Imaging team provides nursing services to patients in all Imaging modalities, including sedation services and pre-, intra, and post-procedure care. Patient populations include ambulatory patients, day patients, inpatients, and patients in off-site locations. DI RNs care for patients who need scans or procedures in Ultrasound, CT, MRI, General Radiology/Fluoroscopy, and PET/CT. Imaging departments are located at OHSU Marquam campus, KPV, PPV, SJH, DCH, CHH, and off-site clinics (currently, Beaverton is our only off-site campus). Hours of operation are seven (7) days a week from 0700-2030.

Function/Duties of Position

The Focused Ultrasound RN Patient Coordinator provides compassionate, evidence-based, and efficient care to individuals, families, communities and patient populations. The role is to be a face of the focused ultrasound program, will be the primary liaison and primary point of contact for focused ultrasound patients and their families. The Patient Coordinator will deliver patient information and education to new and existing patients, and manages the patient experience from initial inquiry through follow-up consultations. This position interacts with patients via multiple channels (e.g. phone, email, text) to educate, motivate, and provide consultation. The Patient Coordinator will handle all inbound and outbound communication to/from existing and new patients. The Patient Coordinator’s care delivery is consistent with the Oregon Nurse Practice Act, the American Nurses Association (ANA) Scope and Standards of Practice, and the ANA Code of Ethics.

• Patient Coordination. Plan, coordinate, and carry-out all patient logistics with regards to the focused ultrasound program. Orient and educate patients and their families; explaining the focused ultrasound treatment; initiating the care plan; providing educational information in conjunction with direct care providers related to treatments, procedures, medications, and continuing care requirements. Maintain professional and technical knowledge of focused ultrasound technology, treated conditions, and alternate treatments. Guide patients from time of initial inquiry through post-op. Act as single point of contact for patients: scheduling, screening, outreach, follow-up. Responds to patient inquires and concerns ensuring patient satisfaction and direct follow-up. Schedule patient appointments and make reminder and preparation calls.
• Scheduling & Authorization. Coordinate Schedule patient CT and MRI scans; provide outside imaging centers proper scanning protocols on behalf of patients. Maintain knowledge of Medicare and Commercial Payors. Obtain patient insurance information.
• Documentation. Maintain patient database including patient inquiries, patients awaiting clinic, patients awaiting treatment and treated patients. Document patient communications. Maintain patient medical records and documentation; perform records audits as required.
• Evaluation: Evaluate patient wait times for treatment and overall patient waitlist, patient workflow and journey and recommends/implements improvements. Evaluate outcomes of care with the interdisciplinary team; suggesting process improvements and implementing team recommendations.
• Customer Service. Utilize proactive problem-solving methods to handle difficult decisions regarding admissions and triage. Function as a liaison between program staff, Radiology, Movement Disorders Clinic, and Vendors regarding clinical and system issues as they relate to access and triage. Promote and maintain lines of communication, internal and external to the program. Respect patients by recognizing their rights; maintaining confidentiality. Report all adverse events and product complaints in accordance with established policies and procedures.

Required Qualifications

• Minimum of two years of RN experience
• Current IV placement experience
• Must be able to travel by Aerial Tram between Marquam Hill and CHH location
• BSN Graduates: Baccalaureate Degree in Nursing from a program accredited by Commission of Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN) or Commission for Nursing Education Accreditation (CNEA) 30 days before start date.
• ADN Graduates: Associate Degree in Nursing from an accredited program 30 days before the start date.
• Associate degree Nurses required to enroll in BSN program within 3 years of hire and complete within 5 years of hire
• Current, unencumbered Oregon State Registered Nurse License
• BLS from AHA required. New hires will be enrolled and required to complete during orientation.
• The RN is responsible for patient communication regarding pre-, intra, and post-imaging-related care/information.
• Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications

• Radiology Nursing experience is preferred

• ARIN Certification (Association for Radiologic and Imaging Nursing)
• Cardiac nursing experience, understanding of ECG rhythm and interpretation
• Cardiac imaging procedure experience (medication administration and monitoring)
• Procedural Sedation experience
• Current experience with central line evaluation and maintenance (port access/de-access, PICC, etc.)
• Experience with Diagnostic Imaging pre-, intra, and post-procedure care requirements.

Additional Details

Length of Orientation – Experienced Nurse

• External candidates: OHSU & Nursing New Employee Orientation (NEO) for about a week.
• Either Transition to Practice (TTP) Program Specialty Fellowship/Fellowship Learning Pathway or Orientation experience for 3 days-26 weeks depending on the care area. An employment service agreement may apply.

This position also comes with great benefits! Some highlights include:

• Comprehensive health care plans. Covered at 100% of the cost for full-time employees and 88% for dependents.
• $50K of term life insurance provided at no cost to the employee
• Two separate above market pension plans to choose from
• Vacation - 192 to 288 hours per year depending on length of service, prorated for part-time
• Holidays - up to 64 holiday hours per calendar year (employees accrue .0308 holiday hours for each hour paid – included in vacation accruals)
• Sick Leave - 96 hours per year, prorated for part-time
• Substantial public transportation discounts (Tri-met and C-Tran)
• Tuition Reimbursement
• Innovative Employee Assistance Program (EAP) including extensive wellness resources