Job Title: Registered Nurse - Communication Center (Transfer Line)

Department: Call Center - Transfer Center

Location: Riedman Campus

Hours Per Week: Full-Time - Hybrid Option upon Completion of Orientation (36 hours per week)

Schedule: Rotating D/E/N - Transfer Line is covered 24/7, Every Other Weekend, Rotating Holidays

*Must live within 30 minutes of facility.

SUMMARY:

As a Registered Nurse (RN), you’re the engine and the heart of patient care at Rochester Regional Health. You make a positive difference every single day in the lives of our patients, their family members and visitors – going above and beyond to meet their needs with courtesy, kindness, respect and compassion.

We are seeking highly experienced Registered Nurses to join our Transfer Line, a fast-paced, system-wide clinical coordination role supporting patient transfers across our health system. This position is ideal for nurses with strong critical-care backgrounds who excel in rapid decision-making, provider communication, and multitasking in a high-call-volume environment.

RESPONSIBILITIES:

• Provides high-quality, patient-centered, clinical care

• Performs initial and ongoing assessment of the patient, utilizing appropriate data (i.e. physical, psychological, educational and risk-screen data appropriate for the chronological / developmental age of the patient).

• Communicates and documents assessment of patient with the interdisciplinary team. Utilizes all available resources in order to meet the needs of the patient and family.

• Develops and documents plan of care, treatment and services which is individualized and appropriate for the patient needs, strengths, limitations and goals.

• Complies with organizational policies, procedures and protocols including policies governing safety, medication administration and documentation.

• Revises plan of care based on ongoing evaluations and updates documentation appropriately.

• Completes at least one clinical research utilization (CRU) form for submission to Nursing Research Department utilizing a research article from the last 5 years from research performed in the United States.

Compliance

• Completes a minimum of 5 nationally approved contact hours (CNE or CEU) per year.

• Completes mandatory in-services and health screens in timely manner.

• Maintains Basic Life Support (BLS) certification.

REQUIRED QUALIFICATIONS:

• Diploma or Associate’s Degree in Nursing

• Registered Nurse license in New York State.

• Basic Life Support (BLS) certification.

• 3 years RN experience minimum.

PREFERRED QUALIFICATIONS:

• Bachelor’s Degree in Nursing preferred.

• Prior experience in ICU, Cardiology, or ED strongly preferred.