POSITION DESCRIPTION:

The RN II performs IHA’s Registered Nurse role at an advanced level. Provides professional nursing care for patients following established standards and practices, this may include triage and care needs that transpire between office visits. The position ensures timely access to appropriate services, reduces care fragmentation, and promotes optimal health outcomes and patient safety. The RN II may also conduct nurse visits with patients and/or groups, provides care coordination for patients with complex needs, and/or takes on additional clinical leadership roles. Precepts and mentors nursing and clinical support staff.

ESSENTIAL JOB FUNCTIONS:

1. Performs Essential Job Functions from the Registered Nurse job description at an advanced level.
2. Assumes additional duties (examples listed below):

1. Performs high-level nursing care, wellness care, specialty-specific and chronic disease education/management according to provider direction, standardized workflow or approved protocols. Cancer care, population health care models, pre-op, intra-op and post-surgical care interventions and assisting in outpatient procedures are additional duty examples.
2. Provides direct care with individual patients and/or populations.
3. Provides care coordination for patients with complex needs.
4. Improves continuity of care by managing relationships with tertiary care providers, transitions-in-care, and referrals to increase patient’s ability for self-management and shared decision making.
5. Empowers patients to be proactive about healthcare decisions and work with their personalized care team to improve overall health.
6. Assists with advanced directives, palliative care, hospice and end of life care coordination.
7. Displays clinical leadership. Attends varied clinical leadership meetings and actively participates as a member of the leadership team to improve care delivery.
8. Leads patient care meetings and huddles as applicable.
9. Serves as a Preceptor when delegated for newly-hired clinical support staff and/or students. Provides feedback to both orientee and management in a timely manner, and acts as an ambassador to IHA’s culture and learning-enabled organizational practices.
10. Serves as mentor to nursing and clinical support staff.
11. Serves as a resource to staff as EMR Super User when delegated.
12. Provides ongoing education to clinical staff.
13. Facilitates Lean projects and clinical research within specialty.
14. Participates in quality initiatives and performance improvement efforts to identify practice/population specific goals for designated patient groups.
15. Assumes additional duties as required.

ORGANIZATIONAL EXPECTATIONS:

1. Creates a positive, professional, service-oriented work environment for staff, patients and family members by supporting the mission and values of Trinity Health Medical Group.
2. Must be able to work effectively as a member of the clinical care team.
3. Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
4. Successfully completes all relevant organizational training and adheres to Trinity Health Medical Group standard of care as outlined in the Trinity Health Code of Conduct.
5. Maintains knowledge of and complies with Trinity Health Medical Group standards, policies and procedures.
6. Maintains general knowledge of Trinity Health Medical Group office services and in the use of all relevant office equipment, computer and manual systems.
7. Maintains strict confidentiality in compliance with Trinity Health Medical Group and HIPAA guidelines.
8. Serves as a role model by demonstrating exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and respects cultural differences.
9. Uses resources efficiently.
10. If applicable, responsible for ongoing professional development – maintains appropriate licensure/certification and continuing education credentials, participates in available learning opportunities.

MEASURED BY:

Performance that meets or exceeds IHA CARES Values expectation as outlined in IHA Performance Review document, relative to position.

ESSENTIAL QUALIFICATIONS:

EDUCATION: Graduate of an accredited Registered Nurse program

CREDENTIALS/LICENSURE: Valid, unrestricted RN license in the State of Michigan. Valid CPR certification.

MINIMUM EXPERIENCE: 2 years of clinical experience in an ambulatory practice as an RN and/or demonstrated competency in IHA’s Registered Nurse position preferred.

POSITION REQUIREMENTS (ABILITIES & SKILLS):

1. Demonstrated competency in obtaining accurate patient vital statistics (height, weight, blood pressure, temperature, etc.) and patient health history.
2. Proficient in medical terminology.
3. Proficiency in operating a standard desktop and Windows-based computer system, including but not limited to, electronic medical records, email, e-learning, intranet and computer navigation. Ability to use other software as required while performing the essential functions of the job.
4. Excellent communication skills in both written and verbal forms, including proper phone etiquette. Ability to speak before groups of people, either in-person or virtually.
5. Displays a caring and mentoring manner that is welcoming, approachable and builds rapport with staff.
6. Ability to work collaboratively in a team-oriented environment; displays courteous and friendly demeanor.
7. Ability to work effectively with various levels of organizational members and diverse populations including IHA staff, providers, patients, vendors, family members, outside customers and community groups.
8. Ability to cross-train in other areas of practice in order to achieve smooth flow of all operations.
9. Good organizational and time management skills to effectively juggle multiple priorities, time constraints and ever-changing medical situations.
10. Ability to exercise sound judgement and problem-solving skills.
11. Ability to perform mathematical calculations needed during the course of performing basic job duties, i.e.: calculating proper dosages for immunizations.
12. Knowledge of the compliance aspects of clinical care and patient privacy and best practices in medical office operations.
13. Ability to handle patient and organizational information in a confidential manner.
14. Ability to travel to other office/practice sites and meeting and training locations.
15. Successful completion of IHA competency-based program within introductory and training period.

MINIMUM PHYSICAL EXPECTATIONS:

1. Physical activity that often requires keyboarding, phone work and charting.
2. Physical activity that often requires time working on a computer.
3. Physical activity that often requires lifting over 50 lbs.
4. Physical activity that sometimes requires handling and lifting patients, transferring patients to gurney using slide board, assisting patients with dressing/undressing, transferring patients to wheelchair using gaitbelt, walking, bending, stooping, reaching, climbing, kneeling and/or twisting.
5. Physical activity that sometimes requires lifting, pushing and/or pulling up to 100 lbs.
6. Specific vision abilities required include close vision, depth perception, color vision, peripheral vision and the ability to adjust and focus.
7. Manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment.
8. Must hear and speak well enough to conduct business over the telephone or face to face for long periods of time in English.

MINIMUM ENVIRONMENTAL EXPECTATIONS:

This job operates in a medical facility and requires regular walking to various locations around the hospital/clinic. Employees will be working where there is patient care equipment. Hazardous materials, including bloodborne pathogens and bodily fluids are also present. Exposure to sharps, x-rays, patients' conditions and some unpleasant sights, smells and contagious diseases are possible. This position requires significant interaction with people (many of whom are scared, hurt and/or ill) which can be stressful and result in competing priorities.