Obtain and verify medication lists, allergies, medical history, laboratory results, vital signs, and other relevant clinical information.Review referral documentation and identify missing information necessary to safely complete the admission process.Maintain accurate, timely, and complete documentation in the electronic medical record.Ensure appropriate handoff of clinical information to receiving nursing and treatment teams.

Coordinate admissions, transfers, and referrals between hospitals, emergency departments, outpatient providers, residential programs, law enforcement, and community agencies as appropriate.Monitor pending referrals and follow up with referral sources to facilitate timely placement.Coordinate with insurance/utilization review personnel as needed to support authorization and appropriate level-of-care placement.Communicate admission decisions and recommendations clearly and professionally to patients, families, referral sources, and healthcare professionals.

Collaborate with psychiatrists, advanced practice providers, nurses, social workers, therapists, physicians, and other members of the multidisciplinary team.Coordinate with internal and external healthcare professionals to support safe and appropriate patient placement.Facilitate effective communication and continuity of care throughout the admission process.

Provide patients and families with information regarding the admission process, treatment expectations, patient rights, facility policies, and available services.Utilize therapeutic communication and patient-centered approaches when addressing questions, concerns, and admission-related needs.

Utilize de-escalation, therapeutic communication, and crisis-intervention techniques when interacting with patients experiencing emotional or psychiatric distress.Promote a patient-centered, trauma-informed, culturally responsive, and recovery-oriented approach throughout the intake process.

Maintain patient confidentiality and comply with HIPAA, regulatory requirements, facility policies, and applicable state and federal regulations.Participate in quality improvement activities and identify opportunities to improve the admissions and intake process.Perform other duties as assigned by nursing or administrative leadership.

$41 - $50 hourly

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