The Virtual Nurse (VN) at Goshen Health delivers specialized remote healthcare services to patients with urgent or complex medical needs, aligned with the organization’s mission, vision, and nursing philosophy. As part of the inpatient care team, the VN collaborates and communicates effectively through digital platforms to ensure optimal care management. Responsibilities include following age-specific, culturally relevant, and evidence-based nursing standards while maintaining patient confidentiality and safety. Strong communication skills, empathy, and proficiency with digital health tools are essential for this role. Key responsibilities include conducting virtual assessments, educating patients about their conditions, documenting care processes, and facilitating care.

The VN participates in quality improvement initiatives, the TUL process, and professional governance to enhance patient care and nursing practice. Utilizing clinical expertise, critical thinking, and principles of case management, the VN coordinates, implements, and supports individualized care plans, ensuring smooth transitions across the continuum of care. Key roles include mentor, clinician, educator, consultant/collaborator, and navigator. Successful candidates are adept at making autonomous clinical decisions to deliver patient-centered care and monitor quality metrics, ensuring accurate documentation in patient records. Strong clinical skills, critical thinking, and effective communication are essential in this role, as acute care virtual nurses play a crucial part in improving patient outcomes and ensuring timely intervention.

Position Qualifications for Virtual RN:

Minimum Education:

Registered nurse with a valid Indiana State RN license.

May 1, 2016, Colleagues hired with an Associate’s Degree must enter into a BSN program within 24 months of hire and earn their BSN from a NLN or CCNE accredited program within 5 years of beginning their BSN degree.

Effective February 2021, Colleagues hired with an Associate’s Degree and 10 or more years of nursing experience may be exempt from entering into a BSN program.

Minimum Experience:

5 years of RN experience in an acute care hospital caring for medically complex patients.

Requires clinical skill knowledge as well as strong analytical and critical thinking skills;

Requires the ability to take initiative and meet objectives. Knowledge of computer use and various database software programs. Ability to adapt and be flexible with frequent change. Possesses strong organizational and interpersonal skills.

Certifications Required for ALL Virtual RN:

Healthcare Provider CPR certification

ACLS required within 6 months of hire.