San Diego Youth Services seeks a Licensed Clinical Supervisor in the Quality Management department to be based in San Diego. This is a full-time & exempt position reporting to the Quality Management Manager.

San Diego Youth Services: Who we are

San Diego Youth Services has helped improve the lives of more than 834,000 homeless, runaway and vulnerable youth since its beginning in 1970. We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing to more than 16,000 youth every year at 100+ community and school locations. Through prevention, early intervention and treatment, we also help youth before they need higher levels of care or become homeless.

We aim to:

1. Meet the basic needs of youth. Hunger, poverty and youth homelessness are on the rise for many youth and their families today. We help meet these basic needs for youth. What could be more vital than food and shelter? We provide safe places to live and long-term solutions through shelter, foster homes, community centers and housing.
2. Create positive connection. We help youth focus on positive life changes and healthy relationships as part of providing needed resources and services. San Diego Youth Services has long provided foster homes and adoption support services for families considering adopting a youth in the foster care system.
3. Help youth develop life skills. In addition to a range of safe and stable housing options, we offer support to help youth develop the independent living skills necessary to become self-sufficient and keep off the streets.
4. Promote overall health and well-being. Early intervention and care for the whole child are critical. We provide a broad continuum of services to help youth overcome trauma and challenges that put them at risk, including case management, counseling, mental health treatment and educational support and resources.

SDYS has a staff of approximately 250 employees and 80 volunteers working across San Diego County and an annual budget of approximately $24 million.

You can learn more about us at www.sdyouthservices.org.

CONTEXT OF THE POSITION:

The Licensed Clinical Supervisor reports to the Director of Quality Management for day-to-day clinical oversight and operations. Responsible for the development and maintenance of an integrated treatment approach for youth with co-occurring mental health and substance disorders and quality trauma-informed youth and family services, including overall supervision of the contracted components. The clinical supervisor is responsible for providing clinical supervision for program staff, clinical staff, trainees/interns, and volunteers. This position coordinates and monitors clinical oversight, training, supervision, quality assurance and quality improvement of documentation standards, relationships with placement universities, county partners, and other clinical administrative functions. Clinical Supervisor will work collaboratively with Program Managers and Directors of Service as part of Record Review and provide clinical oversight for assigned programs.

ESSENTIAL FUNCTIONS:

1. The development, implementation, and evaluation of an integrated treatment approach for youth and families with co-occurring mental health and substance disorders and quality trauma informed youth programs that adhere to and uphold the rigorous standards of San Diego Youth Services as mandated by its mission, purpose, guiding principles and standards of quality.
2. Facilitates application, interview, and assignment process of agency trainees/interns.
3. Train, embrace and manage volunteers in the organization as applicable.
4. Provides individual and group clinical supervision on a weekly basis and as needed.
5. Utilizes co-therapy, live supervision, and audio/visual methods for teaching and supervision as required.
6. Available on call to consult with staff on clinical emergencies, including but not limited to any safety, legal or ethical issues.
7. Provides consultation to program managers and attends treatment teams.
8. Is part of the Training team who develops and facilitates trainings to agency staff, and volunteers.
9. Assists with client assignments, monitors case progress from intake to termination.
10. Conducts weekly quality assurance and quality improvement reviews to ensure that staff, trainee/interns, and volunteers are following documentation standards.
11. Performs Record Reviews in EHRs used by agency and participates in audits and county meetings as appropriate.
12. Performs clinical youth and family assessments as requested audits as appropriate.
13. Performs clinical youth and family assessments as requested
14. Monitors service delivery and contract administration, as needed.
15. Maintains outreach and collaborations with schools, law enforcement, child protective services, alternative sites, mental health practitioners, local psychiatrists, hospital in-patient providers and other providers as needed.
16. Responsible for implementing projects consistent with community health and agency direction.
17. Participates in staff meetings and trainings as assigned.
18. Maintains written and statistical reports on program activity.
19. Maintains certification for clinical supervision of clinical staff, interns, and volunteers.
20. Maintain confidentiality and privacy standards of service-partners health protected information, as well as other applicable information and material in accordance to agency and center policies, and applicable regulations and laws including HIPAA.
21. Respond to service-partners during a crisis or urgent matter, including those that occur outside of normal business operating hours, by implementing and following the on-call procedures whenever the rotation of on-call falls into the scope of responsibilities for the assigned period.
22. Perform other related duties as assigned.

SDYS EXPECTATIONS:

1. Adhere to and uphold the rigorous standards of SDYS as mandated by its mission, purpose, guiding principles and standards of quality.
2. Maintain confidentiality and privacy standards of service partner protected health information and other applicable information and material in accordance to agency and center policies, and applicable regulations and laws including HIPAA.
3. Welcome and support SDYS volunteers and assist them in accomplishing their services whenever applicable.
4. Effectively communicate with people from diverse backgrounds and experiences.
5. Receive and give supportive feedback to foster equity and inclusion in working relationships.
6. Recognize, nurture, and learn from strengths in co-workers.
7. Maintain warm, welcoming and safe work environments.
8. Possess flexibility to accomplish job responsibilities in several work environments, whether it be from home, on the road, or in an office.

PREFERRED EDUCATION, YEARS OF EXPERIENCE AND QUALIFICATIONS:

1. Understanding and commitment to agency Mission and Vision.
2. Preferred master’s degree in Social Work, Counseling, MFT or Psychology.
3. Required California Clinical licensing: LCSW, MFT, or LPCC.
4. Minimum of two years post-licensure experience.
5. Must have taken the minimal CA required supervisor courses required to provide supervision.
6. Have taken or is willing to take the AAMFT Approved Supervision courses and work toward being an Approved Supervisor.
7. Preferred Bilingual.
8. Preferred to have lived experience as a consumer of services.
9. Specific knowledge and experience working with high-risk children, youth and their families.
10. Experience with County of San Diego Behavioral Health Services Medi-Cal documentation standards and SmartCare Health Record (EHR) preferred.
11. Must be willing to develop or possess working knowledge of trauma-informed care and dual diagnosis treatment; experience working in trauma-informed and dual diagnosis programs preferred.
12. Experience with supervision, training, and scheduling of staff; experience with youth and designing youth leadership systems, preferably in alcohol and/or drug treatment and/or residential settings.
13. Knowledge of law enforcement, school, child protective service systems highly desirable.
14. Be willing to obtain Alcohol and other Drug Certification.
15. Documented ability to supervise clinical staff, trainees/interns and volunteers.
16. Ability to create and facilitate training presentations.
17. Management and program development skills preferred.
18. Experience with using Excel for data collection and interpretation, Word, Power Point, building and interpreting surveys.
19. Criminal clearance: Child Abuse Index Check, valid driver’s license and vehicle registration.
20. Ability to get along with a wide range of people and work in many settings.
21. Must be able to work with and represent a culturally and ethnically diverse community.

PHYSICAL REQUIREMENTS:

The physical demands described below are representative of those that may be required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Ability to remain in a stationary position for extended periods while performing computer-based and administrative work.
• Ability to frequently use a computer, keyboard, telephone, and other standard office equipment.
• Ability to communicate effectively in person, by telephone, and through electronic communication.
• Ability to occasionally move throughout office and meeting environments to attend meetings, coordinate activities, and access files and materials.
• Ability to occasionally lift, carry, and move office supplies, documents, and meeting materials weighing up to 20 pounds.
• Ability to occasionally travel between SDYS locations and other local sites for meetings, events, or Board-related activities, as needed.
• Sufficient visual ability to review documents and electronic information and perform computer-based work.
• Ability to work in a typical office environment with routine exposure to standard office equipment and moderate noise levels.

SUPERVISORY RESPONSIBILITIES: This position does not have supervisory responsibilities.

Salary Range: $91,000 - $93,000

FULL-TIME STAFF BENEFITS:

• PTO: 18 days PTO + 2 floating holidays + 12.5 paid holidays (32.5 paid days off)
• 403b with 2% employer match
• Medical, dental, vision, pet insurance
• Mileage reimbursement
• $2,000 annual bonus for staff who are fully bilingual in Spanish
• $1,500 annual bonus for staff with proficiency in Spanish

To apply, please send resume and cover letter through job posting on SDYS website.

SDYS offers a comprehensive benefits package to full time employees that includes generous PTO, personal holidays, health, vision, dental, life insurance, parental leave and a 403(b)-retirement plan with matching contribution. SDYS is a Public Service Loan Forgiveness (PSLF) employer.

All are welcome at San Diego Youth Services.

As an organization working to meet the basic needs of youth, create positive connections, help youth develop life skills, and promote overall health and well-being, SDYS believes its practices and actions must reflect the highest level of commitment to access, equity, and social justice.

The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our members invest in their work represents not only part of the SDYS’ culture, but the SDYS’ reputation and achievements as well. SDYS remains open to feedback from all communities it touches and knows that input from those with direct experience of issues will make the SDYS more effective in achieving its goals.

SDYS is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Auxiliary aids and services are available upon request to individuals with disabilities. In compliance with the Immigration and Nationality Act as amended, all new employees must verify their eligibility to work in the United States.

SDYS is proud to be a kindness certified company.