The LIFE PACE (Program of All-Inclusive Care for the Elderly) Clinic team provides vital primary and specialty medical services to Tulsa’s aging population. Our mission is to support older adults in remaining safely in their homes for as long as possible through comprehensive, compassionate, and coordinated care. Our dedicated team of professionals works collaboratively to deliver high-quality services with dignity and respect.

The Clinic Receptionist plays a key role in supporting our busy clinic by serving as the first point of contact for participants, caregivers, families, and visitors. In this full-time position, you will greet and assist participants, manage incoming calls, coordinate clinic arrivals and departures, and perform a variety of administrative and clerical functions essential to daily clinic operations. The ideal candidate is organized, detail-oriented, able to multitask in a fast-paced environment, and committed to maintaining confidentiality. This role works closely with seniors, some of whom have dementia, and requires patience, empathy, and a compassionate service mindset.

Responsibilities:

· Greet participants, caregivers, families, vendors, and visitors in a friendly, warm, and professional manner.

· Answer clinic telephone calls promptly and professionally; forward calls and take accurate messages as appropriate.

· Coordinate participant arrivals and departures in an orderly and efficient manner.

· Escort or assist participants entering and exiting the clinic as needed to ensure safety and comfort.

· Route communications and inquiries to appropriate clinic staff or departments.

· Notify appropriate staff of vendor arrivals and deliveries.

· Maintain accurate documentation of participant check-ins and departures.

· Schedule in-house psychiatry appointments and post-hospital discharge follow-up visits.

· Contact participants and/or caregivers with appointment reminders and clinic-related information.

· Maintain a clean, organized, and professional reception and waiting area, including routine sanitation of shared equipment.

· Attend staff meetings, in-services, and training sessions assigned.

· Adhere to all LIFE PACE policies, procedures, and confidentiality standards.

Qualifications:

· High school diploma or equivalent required.

· Vocational certification, associate degree, or some college coursework preferred.

· Minimum of two years of experience in a busy office environment, preferably in healthcare, transportation, receptionist, or administrative support roles.

· Strong communication, organizational, and customer service skills.

· Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

· Ability to work effectively as part of a team while also functioning independently.

· Experience working with seniors or individuals with cognitive impairment preferred.

· Spanish bilingual skills strongly preferred.

Our BENEFIT PACKAGE includes:

· 3 medical plans (with Insure OK subsidy eligibility)

· Dental

· Vision

· Life insurance (company paid)

· Short- and Long-Term Disability

· 401(k) retirement plan with employer match

· PTO and 10+ paid holidays

This is position requiring candidates to have:

· a background check,

· a pre-employment physical and drug test,

· Tb screen,

· First Aid and CPR certification.

LIFE Senior Services and Affiliates is an equal opportunity employer, committed to hiring people who accurately reflect the communities we serve. We appreciate diverse perspectives and do not discriminate on the basis of race, ethnicity, sexual orientation, gender identity, religious belief or disability. If you share our passion for serving the needs of an aging population, we want you to consider joining us at LIFE.

If you share our values and passion for serving the needs of an aging population, we want you to consider joining us at LIFE.