Front Desk Associate, | Full-Time

Are you a friendly, outgoing, and organized person who loves helping others? Do you enjoy making people feel welcome and creating a positive experience? If so, we'd love to meet you!

Beltone New England is looking for a positive, enthusiastic, and dependable Front Desk Associate to join our team!

We offer a welcoming, supportive, and upbeat work environment where you can make a difference in people's lives every day. As the first face our patients see and the friendly voice they hear, you'll play an important role in making every visit a great experience.

If you're self-motivated, detail-oriented, compassionate, and enjoy working independently, this could be the perfect opportunity for you!

We believe in taking care of our team! Here's what you can look forward to:

• Monday–Friday schedule: 8:30 AM – 4:30 PM
• NO WEEKENDS!
• $20.00 per hour
• 401(k) with a 4% company match after one year
• Health, dental, and vision insurance
• Flexible Spending Account (FSA)
• Life insurance
• Short- and long-term disability insurance
• AFLAC supplemental insurance
• 9 paid holidays
• Paid Time Off (PTO)
• Your birthday off with pay!
• Employee Assistance Program (EAP)
• Monthly bonus opportunities when your office reaches its goals

• Greeting patients with a warm smile and making them feel welcome.
• Scheduling patient appointments both in person and over the phone.
• Maintaining accurate patient records while following HIPAA privacy regulations.
• Verifying insurance eligibility and benefits with insurance carriers.
• Preparing and processing insurance invoices accurately and efficiently.
• Providing exceptional customer service with friendliness, compassion, and enthusiasm.
• Assisting with light cleaning, filing, and inventory management.

Our ideal candidate is someone who is:

• Friendly, approachable, and enjoys interacting with people.
• Dependable, punctual, and self-motivated.
• Organized and attentive to detail.
• Comfortable working independently and managing daily responsibilities.
• Professional with strong communication and customer service skills.
• Comfortable using computers and learning new software.
• A team player with a positive, can-do attitude.

Previous front desk, administrative, medical office, or customer service experience is a plus!

At Beltone, you're more than just a front desk associate. You're an important part of a team that helps people hear better and stay connected to the people they love.

We are looking for someone who brings positivity, compassion, and enthusiasm to the workplace and wants to be part of a friendly, patient-focused environment.

• Must be knowledgeable in a scheduling or medical based program
• Ability to multi-task and stay organized required
• Experience with billing insurance preferred
• Experience scheduling in a software system preferred
• Ability to communicate effectively orally and in writing required
• Experience working in a professional office environment preferred