Front Desk / Receptionist (Experience Required)

• Company: Little Smiles Pediatric Dentistry
• Location: Post Falls, ID
• Job Type: Full-Time
• Schedule: 6:50 AM – 5:30 PM (Perfect for high-energy morning people!)
• Pay: $18.00 – $23.00 per hour (Depending on Experience)

Experience & Role Requirement: To ensure seamless integration into our fast-paced specialty practice, this position requires prior medical or dental office front desk experience. Candidates must possess a proven background thriving in high-volume healthcare environments, alongside direct experience managing patient financial accounts or presenting dental/medical treatment plans.

Why Join Little Smiles Pediatric Dentistry?

Do you love bringing joy to others and have a heart for helping kids smile? Come join the Little Smiles family! We’ve been proudly caring for children’s smiles for years, focusing on bringing positive energy to every single dental visit. As part of our team, you’ll be the friendly face who makes kids feel at ease the moment they walk in. Every day here is filled with fun, collaborative teamwork, and truly meaningful work!

We trade the cold corporate grind for a supportive, people-first workplace culture. If you want to grow your career with a modern, expanding practice where your customer service skills are celebrated, your voice is heard, and your teammates feel like family, your chair is waiting.

What You'll Do (Responsibilities)

• Treatment Planning & Financial Coordination: Accurately present pediatric dental treatment plans to parents, explaining clinical chartings, breakdown of costs, insurance coverages, and processing patient co-pays or financial arrangements.
• Fast-Paced Patient Flow: Command the front office operations during peak clinical hours, managing check-ins/check-outs, multi-line phone systems, and routing emergency patient inquiries smoothly.
• The Face of the Front Desk: Welcome children and parents with high energy, ensuring a warm, comforting environment that builds lifelong trust with families.
• Clinic Operations: Process daily patient registration, coordinate text-based parent communication workflows, update digital patient records, and manage the front desk infrastructure strictly out of our Post Falls location.

What We're Looking For (Qualifications)

• Healthcare Experience: Minimum of 1 year of hands-on front office experience within a dental or medical practice setting (required).
• Financial Mastery: Strong professional background in medical/dental billing, ledger management, financial configurations, or treatment coordination (required).
• High-Volume Capability: Proven experience successfully managing daily workflows in a highly collaborative, fast-paced clinical workspace.
• Schedule Reliability: Ability to work our full-time hours starting at 6:50 AM consistently at our Post Falls clinic.
• Safety & Compliance: This position is safety-sensitive; a routine pre-employment drug screen is required. We strictly adhere to all CDC, OSHA, and ADA safety guidelines.

Perks & Benefits That Scale With You

• Competitive Wages: $18.00 – $23.00 per hour base rate (negotiable based on your specific industry experience).
• Time to Recharge: Accrual-based Paid Time Off (PTO) + 6 Paid Holidays each year.
• Comprehensive Healthcare: Choose from 5 distinct Medical plans to fit your lifestyle, plus full Dental and Vision coverage.
• Retirement Security: 401(k) plan featuring a generous Company Match to secure your future.
• Financial Protection: Life Insurance, Short-Term Disability, and Long-Term Disability policies.
• Total Support: Access to our specialized Team Member Assistance Program (EAP) for you and your immediate family.
• Extra Perks: Fun employee recognition initiatives, corporate cell phone plan discounts, and employee discounts on team dental services.
• Career Growth: Clear opportunities for professional advancement as we grow—we love to promote from within!

Ready to Help Little Ones Smile Big?

If you are an experienced healthcare front office professional with a strong financial background who thrives in a fast-paced environment and wants a stable, single-location home base, don't wait.

Apply today to join the front desk dream team at Little Smiles Pediatric Dentistry!

This is a safety-sensitive role and requires passing a drug screen. We follow CDC, OSHA, and ADA guidelines to ensure a safe environment.

Little Smiles Pediatric Dentistry is a proud affiliate of Bluetree Dental, an organization dedicated to changing lives and dentistry. With partners across multiple states, Bluetree focuses on pediatric dentistry, orthodontics, and general dentistry.

Bluetree's Mission and Vision:

• Mission: To give people something to smile about, today, and tomorrow.
• Vision: Changing lives, changing dentistry.

Core Values That Guide Us:

• Caring: Prioritize the needs of patients, team members, and practices.
• Creative: Foster innovation and explore better ways to enhance dental care.
• Credible: Build trust through experience, education, authenticity, and unwavering commitment.
• Commitment: Stay dedicated to our values, mission, and vision.

Equal Opportunity Employer: We are an Equal Opportunity Employer, fostering a diverse and inclusive workplace. All applicants will be considered for employment without regard to race, religion, color, gender, sexual orientation, national origin, marital or veteran status, medical condition, disability, or any other status protected by law.

The pay range for this role is:
18 - 23 USD per hour(Little Smiles Pediatric Dentistry - Post Falls)