Position: Receptionist

A receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to coworkers, sorting and delivering mail to coworkers, and greeting visitors when they arrive. A receptionist helps create an environment and culture that enables a company to fulfill their mission to provide excellent client service. They are enthusiastic professionals serving as the first impression of a company. A receptionist is detail-orientated and a personable multitasker. They bring resourcefulness, organization, and exceptional communication skills to the front desk. A receptionist greets visitors and maintains visitor logs, including issuing visitor passes. They respond to internal and external inquiries and distribute accurate information. A receptionist performs some administrative tasks.

Supervisory Responsibilities:

None

Duties/Responsibilities:

• Keep a safe and clean reception area
• Assist with simple administrative tasks
• Handle filing and data entry as requested
• Lock / Unlock doors during business hours
• Greet visitors in a professional and friendly manner
• Answer and direct phone calls / manage switchboard
• Receive deliveries; notify appropriate coworkers of deliveries
• Maintain professionalism and confidentiality with all materials
• Provide general support to visitor; including but not limited to:
• Direct visitors
• Notify appropriate coworkers of visitors
• Maintain security by monitoring logbook and issuing visitor badges

Required Skills/Abilities:

• High school diploma or equivalent
• Two or more years in similar role

OTHER KEY SKILLS:

• Friendliness
• Adaptability
• Dependability
• Attention to detail
• Ability to multitask and manage time wisely
• Working knowledge of Microsoft Office products (Outlook, Word, etc.)
• Organization skills to keep accurate records and find important information quickly
• Good verbal and written communication skills to interact with clients, visitors, vendors, and coworkers