Due to the recent recruitment hiring freeze, only positions necessary to protect the health and safety of Alaskans and that meet essential State responsibilities will be filled.

What you will be doing:

Working in this position, you will primarily assist the publications team and other division staff with the updating and implementation of new program forms. This position works regularly with a variety of proprietary software such as Adobe, Microsoft Office, ScreenPresso and other programs to accomplish this work and provides a great opportunity to develop and hone your professional publication skills.

This position works in a small team of four to ensure that the division's publication needs are met.

Our organization, mission, and culture:
The mission of the Division of Corporations, Business and Professional Licensing is to ensure that competent, professional and regulated commercial services are available to Alaska consumers.

Our work will be guided and informed by our beliefs and commitments to:

• Respect - we respect people, value diversity and are committed to equality;
• Participation - we value and recognize the contributions of our staff;
• Quality - we strive for excellence through focus and attention to detail; and
• Openness - we are committed to a culture of teamwork and a willingness to think outside of the box.

The benefits of joining our team:
We foster personal growth, independent work and judgement. Our office offers a fun, team oriented atmosphere with a strong emphasis on providing excellent customer service.

This position is located on the 9th floor of the State Office Building in beautiful downtown Juneau. For the right candidate we are willing to hire in Anchorage where the incumbent would work from the Atwood building. Our daily working environment is challenging and extremely busy with a high volume of internal customer contact. Our staff is highly focused with exceptional attention to detail.

This position offers paid leave accrual, a competitive health, vision, and dental plan as well as a retirement plan. After a probationary period telework is an option.

The working environment you can expect:

The office workstations have new furniture and ergonomic lifting desktops. After a training period the successful candidate would have the opportunity to telework if they chose.

Positions with the State of Alaska offer paid leave accrual, paid holiday leave, a comprehensive retirement plan, and a competitive health, vision, and dental plan.

We are looking for the following core competencies:

• Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives and sets priorities. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.

• Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.

• Customer/Quality Focus: Anticipates, monitors, and meets the needs of customers and responds to them in an effective, appropriate manner. Demonstrates commitment to identifying customers’ apparent and underlying needs and continually seeks to provide the highest quality service and product to all customers.

• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.

• Creative Thinking: Uses imagination to develop new insights into situations and applies innovative solutions to problems; designs new methods where established methods and procedures are inapplicable or are unavailable.

Any combination of education and/or experience that provides the applicant with competencies in

• Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, and visual media.

• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

• Multimedia Technologies: Knowledge of the principles, methods, tools, and techniques to develop or apply technology using text, audio, graphics, or other media.

• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

Equivalent to those typically gained by:
Any combination of preparatory post-secondary education and/or experience in writing, editing, design and layout, of written materials, such as, publications, articles, brochures, newsletters, or other printed materials and/or internet documents.

Special Note:
“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

At time of interview applicant(s) are requested to submit:

• Transcripts if applicable towards the minimum qualifications.
• If available copies of your three most recent performance evaluations.
• A copy of three (3) professional references who have had supervisory responsibility over you along with daytime contact numbers.
  

EDUCATION
If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

WORK EXPERIENCE
If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

MULTIPLE VACANCIES
This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

NOTICE
Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll free) or (907) 465-4095. If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘govermentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword