Position Responsibilities

The Senior Funding Coordinator is accountable for maintaining superior quality of work while also playing a key role in training new and existing staff, supporting key projects and initiatives, and monitoring overall team performance to maintain quality and service levels. This individual will sustain core functions, production, and timely completion of all documentation workflow and boarding of transactions, including critical review of fraud checks, in addition to being responsible for building relationships with internal teams and building knowledge of Channel. You will be accountable for following documentation procedures to process all lease and loan documents and handle funding requests from partners for complex transactions. To succeed in this role, you should be detail-oriented, a collaborative team player, and have expert knowledge of funding processes and procedures at Channel.

Key Tasks

• Leadership & Mentorship: Provide guidance, mentorship, and training to funding staff to ensure consistent quality, efficiency, and compliance in documentation and funding processes.
• Project & Initiative Ownership: Lead key funding-related initiatives in collaboration with management, including process implementation for new product development, pilot programs, and cross-functional projects that impact funding operations and customer experience.
• Process Improvement & Risk Management: Continuously evaluate and enhance documentation, onboarding, and funding processes to ensure scalability, risk mitigation, and alignment with company standards. Problem-solve issues and share solutions with management.
• Strategic Collaboration: Partner with leadership, underwriting, and operations to influence policies, procedures, and system enhancements that improve overall funding effectiveness.
• Compliance & Oversight: Ensure fraud prevention, policy adherence, and regulatory compliance through quality control review and making judgment calls on exceptions.
• Customer & Partner Relations: Act as an escalation point in collaboration with management and maintain high-level relationships with internal teams, referral partners, and customers to support growth, resolve complex issues, and protect the company’s reputation.
• Responsible for the production and timely completion of all documentation workflow and boarding of the more complex transactions, including critical review of fraud checks
• Other duties as required (reporting, projects, etc.)

Key Performance Indicators

• Team Performance -- based on production, quality & service levels
• Quantity of Work -- monthly document requests and funding requests processed
• Quality of Work – accuracy/compliance and service levels
• Projects/Initiatives/Training – critical role in all activities impacted the role & team

Skills & Specifications

• Ability to lead from within the team
• Contribute to CPC success outside of individual role & transactions
• Must be able to multitask and be highly adaptable to change
• Must be detail-oriented with excellent organizational and time management skills
• Good interpersonal relationship skills and motivation for personal growth
• Strong verbal and written communication skills

Education & Qualifications

• 2- or 4-year degree is preferred, but not required
• Previous experience as a Funding Coordinator or similar role

Company Summary

Channel is a leading provider of equipment finance and working capital funding solutions for small businesses, exclusively through Equipment Finance Companies. Utilizing customized technology and business processes, a strong balance sheet, and risk analytics, Channel provides single-source financing that supports third-party originators and their customers who have business growth opportunities and a need for capital.

Established in 2009, Channel is the only full-service independent lender offering a single-source solution for equipment finance and working capital exclusively through equipment finance companies for their small and midsize business customers. The company is headquartered in Minnetonka, MN, with additional offices in Atlanta, GA, Des Moines, IA, and Marshall, MN. We are proud to be rated a Top Workplace.

Channel empowers and trains team members at all levels to make quick decisions in service to our relationships and ensure the flexibility and nimbleness required to compete in today’s marketplace. Channel is the perfect workplace for those who are motivated and have a desire to be part of a fast-growing, agile, and diverse organization where you can make a difference every day.

The company offers a flexible work environment and encourages innovation and team member development. Benefits include medical, dental, and vision plans with HSA and FSA options; life insurance and disability plans; along with a generous PTO policy and employer-matched company 401K plan.