Position Summary

We are seeking a high-energy, experienced Senior Leasing Consultant to join our onsite management team at a large, fast-paced apartment community. This role is ideal for a self-motivated, driven professional who thrives in a high-volume leasing environment, is committed to excellence, and takes ownership of leasing performance, resident satisfaction, and team collaboration.

The Senior Leasing Consultant serves as a leasing leader on-site, supporting leasing goals, mentoring junior staff, and delivering exceptional customer service to prospective and current residents.

Key Responsibilities

Leasing & Sales Performance
• Actively lease apartments to meet or exceed occupancy and revenue goals
• Conduct engagement, professional property tours and follow-up communications
• Convert leads to leases through strong sales skills and consistent follow-up
• Maintain detailed and accurate leasing records in property management systems
• Assist with lease renewals, transfers, and move-in coordination

Leadership & Team Support
• Serve as a role model for leasing professionalism, energy, and accountability
• Support and mentor junior leasing staff as needed
• Assist management with leasing strategies, outreach efforts, and performance tracking
• Step in as acting lead when needed in the absence of management

Resident & Customer Experience
• Deliver outstanding customer service to prospects and residents
• Address leasing-related concerns professionally and promptly
• Promote a positive community atmosphere and brand reputation
• Support resident retention initiatives

Marketing & Outreach
• Assist with onsite marketing initiatives, events, and promotions
• Support social media, online listings, and local outreach efforts
• Monitor market trends, competitor pricing, and occupancy data

Administration & Compliance
• Ensure lease files and documentation are complete and compliant
• Follow Fair Housing laws and company policies at all times
• Maintain professional appearance of leasing office and model units

Qualifications

Required
• Holds West Viriginia Real Estate License, and is in good standing with the WV Real Estate Commission
• 3+ years of leasing experience in multifamily housing
• Proven success in high-volume leasing environments
• Strong sales, communication, and closing skills
• High energy, positive attitude, and strong work ethic
• Reliable, punctual, and committed to consistent performance
• Proficient with property management software and CRM systems
• Knowledge of Fair Housing regulations

Preferred
• Holds Ohio Real Estate License, and is in good standing with the OH Real Estate Commission
• Experience working at large apartment communities (500+ units)
• Leadership or senior leasing experience
• Marketing or outreach experience
• Availability for weekends and flexible scheduling

Key Competencies
• Sales-driven mindset
• Strong follow-up and organizational skills
• Professional appearance and demeanor
• Ability to work independently and as part of a team
• Problem-solving and adaptability in a fast-paced environment