At In Flight, Inc. we empower people with intellectual and developmental disabilities to reach for hopes and dreams and support a meaningful quality of life.

Scope of work performed: The Residential Manager is responsible for the overall health, safety and well-being of the residential group home residents, as well as the supervision and direction the IRA assigned. A motivated leader that will provide administrative leadership, guidance and supervision while overseeing program development, implementation and documentation in that promotes person-centered practices.

Qualifications:

• Will possess a bachelor’s degree in psychology, Human Services or a related field and two years supervisory experience in the DD field OR an AAS degree and four years supervisory in the DD field.
• Ability to manage others and good communication skills.
• Must have strong organizational skills and writing skills.
• Previous experience supporting individuals with disabilities is highly preferred.

Job Duties

• Supports the weekly scheduling of residential staff to ensure client ratios are at required standards to support the supervision of residents and meaningful programming for all shifts.
• Must be able to provide leadership, supervision, and training to in-house Team Leads, DSPs and other professional staff. This includes "on the floor’ supervision of staff to assure that staff is assigned specific duties. Overall, must have the ability to lead and motivate employees while maintaining positive morale to ensure optimum care of the individuals.
• Must have sufficient flexibility in regard to assignments and schedule and be available to the residence for consultation and support during "non-business" hours. The Manager will work forty hours per week, including a minimum of sixteen hours per month on the weekend, observing both a Saturday and a Sunday. Scheduled hours during the week are flexible; however, they should ensure that all shifts are observed. Should typically schedule themselves to be at the IRA three evenings per week and once during the early morning hours. Monthly, a minimum of one night-shift visit should be scheduled. (Administration assumes the right to modify a manager’s proposed schedule based on the needs of the program at any time).
• Responsible for all house and resident monies and oversight of house and property maintenance.
• Review and verify billing documentation of each program every week.
• Coordinate and oversee financial operations of programs. This includes reviewing and approving payroll in a timely manner, review of finance reports, monitoring of spending and budgets. Oversee Medicaid billing documentation to include utilization of THERAP. Monitor all houses you oversee to ensure data documentation is being completed daily.
• Oversee the conducting and recording of monthly fire drills and report any potentially dangerous conditions to the Residential Director.
• Works closely with Human Resources Department and is responsible for the training, and ongoing coaching and supervision and evaluations of Residential Staff.
• Works with the Training coordinator to ensure training compliance and identifies training needs.
• Conduct and document staff meetings monthly.
• Act as the lead person for crisis situations.
• Ensures proper documentation & notifications to parents, guardians, and care coordinators.
• Provides oversight of incident management to ensure the timely and accurate submission of all required documentation and notifications.
• Supports the oversight and management of program funds and expenditures. Ensures accurate records and oversight of submission of receipts and reconciliation is made daily. Monitors all expense logs.
• Reviews reports, resident monthly progress notes to ensure accuracy and submitted as due.
• Responsible for assessing the overall atmosphere of program, observing staff and resident interactions, conducts required unannounced supervisory checks, resolve staff and residents’ issues and provide training corrections as needed.
• Coordinate with other supervisory staff. facility checks, unannounced visits, fire drills, food service, clothing room, purchasing, personal care and household supplies.
• Coordinates supervisory coverage and staffing with other Managers if needed.

In Flight is an Equal Opportunity Employer.
Requirements:
• A bachelor’s degree in psychology, Human Services or a related field and two years’ supervisory experience in the DD field OR an AAS degree and four years’ supervisory in the DD field.

• Acceptable driver’s license based on insurance company regulations.
• Pass NYS and OPWDD background clearances.
• Attend In Flight orientation located in Red Hook.

Benefits are offered to positions of 30 hours or more.
• Generous benefits including 403(b), medical, dental, and vision insurance.
• Up to 3 weeks PTO with additional 56 hours for sick time
• Tuition Reimbursement
• Supplemental benefits