SUMMARY

The Mission Critical Billing Clerk works in the Mission Critical Division assisting customers, clients and vendors processing invoices for payment and preparing customer invoices with impeccable attention to detail and customer service. Knowledge of accounting principles and software systems is required.

SALARY RANGE

• $18.00/hr. to $20.00/hr. DOE.

DUTIES

• Prepare daily bills and invoices and complete the invoicing process for submission to customers.
• Receive payments for customer and match to vendor bills/invoices.
• Provide customer and carrier support as needed, including any billing problems or payment problems and maintain excellent customer and client relationships.
• Maintain records for reporting purposes on all transactions.
• Prepare the general ledger entries on internal and external financial systems.
• Assist operations team in resolving issues or customer service problems.
• Ensure the timely reporting of all daily, weekly, and monthly financial information.
• Support overall department goals and objectives and perform any other administrative duties as assigned.

KEY CANDIDATE ATTRIBUTES

• Working knowledge of accounting software and principles.
• Requires excellent communication and customer service skills.
• Ability to multi-task, work under pressure and meet deadlines.
• Excellent team relationship skills
• Strong customer service focus

KEY CANDIDATE SKILLS

• High School Diploma or Equivalent required. Associate degree or higher preferred.
• Minimum 1 year experience with Accounts Payable/Accounts Receivable.
• Requires proficient Microsoft Office skills including Word, Excel, Access, Outlook, and other related functions.

PHYSICAL DEMANDS

While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl, talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

Work environment will consist of mix of phone calls and computer related tasks to assist with the customer experience. Customer inquiries can fluctuate based on seasonal demands which can also affect office hour requirements. The noise level in the work environment is usually moderate.

BENEFITS SUMMARY

Foster Fuels offers a very competitive Medical Benefits package. We offer Anthem Medical, Dental, Vision, Life, Disability, Accident, Critical Illness, and Hospital Indemnity. The medical plan consists of 3 plan options with 2 of them free to the employee. All plans cover preventative care and Rx at 100%. In addition, dependent coverage is 100% paid by employee.

Additionally Foster Fuels Offers:

• Medical Flexible Spending Account (FSA) and Dependent Care FSA
• $10,000 Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• 401K match through ADP with Foster Fuels matching half of the employee contribution up to 6%.
• Paid Time Off
• 7 Paid Holidays, Floating Holiday, and Volunteer Time Off Day
• Annual Discretionary Market-Based and Performance Raises
• Annual Discretionary Bonuses
• Paid Parental Leave
• Annual Credit to company swag store depending on position
• Educational Assistance Program
• Employee and Dependent Scholarship Opportunities
• Employee Pricing on Appliances, Service, Propane, and Heating Oil
• Foster Gives Program
• Referral Bonuses
• Driver Benefits – Including emergency pay, pump-load pay, annual safety bonus, and home daily
• CDL Sign-On Bonus
• Gym/ Fitness Reimbursement – up to $100 annually

Foster Fuels is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, pregnancy and childbirth (or related conditions), or any other characteristic protected by applicable federal, state, or local laws.