• Process customer orders received via telephone, e-mail, fax and customer portals
• Responsible for answering customer phone calls and emails
• Respond to customer questions and inquiries regarding products, pricing and availability
• Establish and maintain customer relationships through regular communication and follow-up
• Communicate sales order quotes while expediting orders with customers
• Carry out a goal- driven approach with target accounts
• Identify qualifying leads to generate future sales

• 2-3 years of previous purchasing support is required
• Proficiency in MS Office, particularly MS Excel, working with spreadsheets, data sets, etc.
• Knowledge of manufacturing principles and the ability to proactively solve problems.

Skills & Qualifications:

• Effective verbal and written communication skills.
• Goal oriented.
• Possess time management skills.