Position Title: Operations Procurement Coordinator

Reports To: Business Systems Manager

FLSA Status: Non-Exempt (Hourly)

Summary and Nature of the Work:

· The holder of this position will be responsible for utilizing the COINS System to create, issue, and manage purchase orders in support of Service Operations in Dayton and Cincinnati.

· The holder of this position directly and indirectly contributes to the success of the company by effectively and efficiently utilizing the COINS Service Operations system to support suppliers, Service Techs and Service Supervisors/Managers and, when required, Rieck Services Management Team.

Essential Duties:

Essential duties are listed below. When necessary, additional duties may be assigned, and Rieck Services expects the position holder to exercise initiative to anticipate and prevent problems.

1. Utilize COINS Operating System to effectively create, issue, and manage purchase order workflow to support Service Operations for Dayton and Cincinnati.

2. Monitor and manage the Rieck Services Purchase Order Request email account to support staff and supplier requests.

3. Support Project Managers, Transactional Sales, Service Coordinators and Plumbing Department for Dayton and Cincinnati, generating, updating, and maintaining purchase orders and service orders as required.

4. Work directly with Accounts Payable and Warehouse on resolving any purchase order requests, changes, or issues in a timely manner.

Additional Duties:

Additional duties are listed below. These responsibilities provide cross functional operational support serving as backup to the team during seasonal peaks, PTO, or team restructuring.

1. Generating work order detail lines and cost allocation including issued inventory, PO, and labor costs. Manually add any additional charges, ie., truck, equipment, and supplies to work orders as needed.

2. Generate new service orders and schedule service technicians as needed, providing backup support to the Service Coordinator team to ensure coverage during business hours.

3. Assist Service Coordinator team with first audit of work orders to prepare for billing.

4. Assist with third party work order portals to ensure timely input of billings and accounts receivable.

5. Assist in maintenance contract taskings and set up in COINS ERP system including updating contract budgets and asset assignments.

6. Attend operational meetings as required.

7. Assist team with COINS ERP inquiries such as reporting, locating data, troubleshooting system issues.

8. Provide backup support to Service Coordinator team to ensure coverage during business hours.

9. Other duties as assigned.

Qualifications and Skills:

· Minimum of associates degree preferred high school diploma or equivalent required

· Must be proficient in using email, databases, internet, spreadsheet, and word processing applications: specifically, Microsoft Office Suite of products, specifically Outlook and Excel.

· Time management and prioritizing skills.

· Strong analytical and problem-solving skills.

· Excellent communication skills, written and verbal.

· Excellent customer service skills.

· Must be able to satisfactorily pass a criminal background check and drug screen.