Title: Inventory Specialist
Job Category: Operations
Requisition Number: INVEN002144
Job Type: Full-Time
Charlotte, NC, 28206, United States

Description

Jumpstart Your Career at Rehab Medical

Rehab Medical is one of the nation’s fastest-growing providers of custom advanced mobility equipment and a recent Inc. 5000 award winner. Headquartered in Indianapolis, Indiana, our mission is simple yet impactful: To improve and positively impact the lives of the patients we serve, the partners we engage with, and the employees we invest in.

As one of Indiana’s Top Places to Work, we hire based on attitude, aptitude, and drive, not just resumes. With continued national growth, we’re expanding our Operations Team and looking for compassionate, motivated individuals to help support our mission and more than 200,000 mobility users across the country.

For prompt communication, we encourage applicants to opt into texting during the application process.

Why You Should Apply:

• Structured Orientation & Mentorship Program
• Employee Recognition & Wellness Initiatives
• Leadership Development & Continuing Education
• ATP Career Path with Clear Pay Increases and Certification Opportunities
• Work with Purpose: Improve patient quality of life

This position is also part of our ATP Career Path, designed to guide technicians from entry-level roles to certified ATP support and beyond.

Compensation:

• Hourly Pay: $21-$28
• Compensation is based on experience, performance, and certifications
• Advancement to ATP Support role

Education and Experience:

• Bachelor's Degree or ATP certificate required
• DME experience a plus

The Inventory Specialist (IS) plays a critical role in ensuring the accuracy, availability, readiness of mobility equipment and related supplies. This position is responsible for managing incoming, stored, and outgoing inventory to support timely patient deliveries and service. By maintaining proper stock levels, ensuring equipment is assembled and operational, and collaborating closely with office filed operations, sales, and corporate teams, the Inventory Specialist helps drive smooth operations and excellent patient care.

Key Responsibilities:

Equipment Ordering

• Order approved patient specific equipment
• Maintain appropriate inventory levels of standard equipment through min/max
• Update the equipment ordering queue in Sales Pilot

Purchasing & Inventory Performance Metrics

• Partner with the Branch Manager to achieve purchasing and inventory-related goals
• Run and review asset and purchase order (PO) reports to ensure appropriate inventory levels biweekly
• Identify aging inventory units and coordinate with Branch Managers, ATPs and other offices to transfer and/or utilize available units

Warehouse Management & Organization

• Maintain a clean, organized, and safe warehouse environment in compliance with company policies and accreditation guidelines
• Complete parts installation, modifications, and retrofitting as required to meet patient needs and product standards
• Clean and test all equipment, when applicable, and document according to safety, quality and regulatory standards prior to patient delivery
• Ensure equipment is stored properly to prevent damage, loss, or delays.
• Conduct regular inventory counts and audits to ensure accuracy

Cross-Functional Collaboration & Operational Tech Support

• Communicate effectively with Office Assistants, Delivery Technicians, Sales, and corporate teams to support timely deliveries and service.
• Provide proactive updates regarding inventory availability, delays, or issues impacting patient delivery timelines.
• Serve as backup Delivery Technician when needed, as directed by Branch Manager and HR approval.

Skills Required

• Proficient computer skills
• Ability to troubleshoot, repair, and set up complex power chairs
• Ability to interact effectively with patients
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Ability to work independently, be detail oriented and organized
• Ability to meet multiple competing deadlines
• Required to be certified via internal certification process

We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.