Description:

ABOUT US

Hallandale Pharmacy is a trusted, community-focused pharmacy dedicated to providing exceptional patient care, personalized medication solutions, and outstanding service. We specialize in custom compounding and collaborate with healthcare professionals nationwide to enhance patient well-being. As a 503A pharmacy, we adhere to the rigorous standards of the United States Pharmacopeia to ensure the highest quality and compliance in every prescription.

JOB SUMMARY

The Pharmacist Account Manager serves as the primary liaison between the organization and its pharmacy clients. This role combines clinical pharmacy expertise with relationship management, ensuring optimal medication-related outcomes, contract performance, and client satisfaction. The Account Manager works closely with internal clinical, operational, and sales teams to deliver tailored pharmacy solutions and drive long-term partnerships.

Requirements:

DUTIES AND RESPONSABILITIES

• Serve as the main point of contact for assigned pharmacy, healthcare, or payer accounts.
• Build and maintain strong, long-term client relationships.
• Conduct regular business reviews, performance updates, and strategic planning sessions.
• Address client concerns and escalate issues as needed to ensure timely resolution.
• Provide clinical pharmacy expertise related to medication therapy management, formulary optimization, and drug utilization.
• Support implementation of pharmacy programs, clinical initiatives, and quality improvement efforts.
• Interpreting and communicating clinical data, outcomes, and pharmacy metrics to clients.
• Ensure contract compliance, service level adherence, and accurate execution of pharmacy services.
• Collaborate with operations teams to support onboarding, renewals, and expansions.
• Monitor KPIs, utilization trends, and financial performance.
• Identify opportunities to enhance service offerings and expand existing accounts.
• Support sales efforts through clinical insights, presentations, and proposal development.
• Stay current on industry trends, regulatory changes, and payer/pharmacy landscape.
• Work cross-functionally with clinical, operations, IT, finance, and sales teams
• Prepare reports, dashboards, and presentations for internal and external stakeholders
• Document account activities and maintain accurate CRM records

SKILLS & ABILITIES

• Strong clinical pharmacy knowledge and analytical skills
• Excellent communication, presentation, and relationship management abilities
• Ability to interpret data and translate insights into actionable recommendations
• Strong organizational skills with the ability to manage multiple accounts and priorities
• Strategic thinking with a client-focused mindset
• Proficiency in Microsoft Office applications and CRM systems
• Ability to work independently and collaboratively in a fast-paced environment

EDUCATION & EXPERIENCE

• Doctor of Pharmacy (PharmD) degree required.
• Active pharmacist license in good standing (state-specific requirements apply).
• Minimum of 3 years of pharmacy experience (managed care, PBM, specialty, clinical, or retail pharmacy preferred).
• Prior experience in account management, client services, or healthcare consulting preferred.
• Knowledge of pharmacy operations, reimbursement models, and regulatory requirements preferred.

BENEFITS

• Parental leave
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Paid sick time
• Paid jury duty
• Bereavement leave
• Employee assistance program
• Disability insurance
• Paid holidays

AN EQUAL OPPORTUNITY EMPLOYERWe do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.