ZIP RIDER COURSE OPERATOR

Reports to: Excursions Manager

Category: Seasonal (April- October 2027 in Hoonah, Alaska)

Salary Range: Seasonal $18.00 plus bonus potential

Summary:

Zip Rider Operator is to ensure that riders are safely prepared to participate in the world’s largest Zip Rider. Icy Strait Point’s Zip Rider is 1,300’ high, over a mile long, moves at speeds up to 60mph and takes approximately 90 seconds from top to the bottom. It’s a rush! There is the “top tower,” where guests arrive by means of a scenic tour and bus ride before being securely strapped into the harness seat by you, the operator, and there is the “bottom tower” where guests are unstrapped by you, the operator.

Essential Duties and Responsibilities:

1. Conduct all activities and decisions according to Icy Strait Point’s guiding principles:  BAP: Best, Authentic, Profitable

2. Always keep safety foremost in your mind and actions when on the job.

3. Duties & Responsibilities specific to the Zip Line

4. Securely strap guests into harness seat at start of ride and out of harness seat at end of ride. 

5. Also use a two-check process at the top tower. One person to secure and one to double check secure of guest.

6. From “bottom tower” at end of ride, return harnesses to “top tower.”

7. From “top tower” retrieve returned harnesses for start of next ride.

8. Learn and impart knowledge to guests of all that Icy Strait Point has to offer, including history, tours, food and beverage venues, retail products and venues.

9. Participate in all required trainings and safety meetings

10. Maintain a current First Aid/CPR certification

11. Other duties as assigned

Requirements:

1. Adequate knowledge or willingness to learn about Tlingit culture

2. Knowledge of the local area (marine life, plants, animals, birds)

3. Must have good verbal communication; patient and able to lead groups of kids as well as adults

4. Strong commitment to Safety

5. Capable of moderate physical activity including standing, walking, reaching climbing, and lifting weight more than 40lbs; able to visually identify safety hazards

6. Ability to learn, retain and present excursion information to guests in an accurate manner.

7. Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise

8. This is a safety sensitive position that is subject to drug testing

9. Must be 18 years of age or older for the top tower and 16 years of age for the bottom tower.

Physical Requirements & Work Environment:

1. Able to lift 25 pounds, stand for extended periods, and walk 5+ miles daily

2. Able to lift arms and push and pull a 10-foot pool extended to engage return system.

3. Able to lift arms to grab the harness and pull harness retrieval lines.

4. Willing to live in a remote, rural community

5. Comfortable traveling by small plane or ferry to and from a remote setting

6. Able to walk and drive on gravel roads in inclement weather

At Icy Strait Point, we’re more than a workplace—we’re a family. As a Native-owned and operated enterprise, we offer an authentic Alaskan experience while prioritizing cultural and environmental stewardship.

Icy Strait Point offers Native Preference under P.L. 93-638.

Ready to help guests take the leap? Apply today and join our team for an unforgettable adventure!