Parking Lot Flagging Attendant

Top of the Old Port Parking | Portland, ME

Pay: Starting at $16.25 per hour, based on experience
Job Type: Part-Time / Temporary
Location: Portland, Maine
Schedule: Flexible availability required, including weekdays, weekends, evenings, holidays, and special events

About Top of the Old Port Parking

Top of the Old Port Parking provides reliable parking solutions for local businesses, residents, visitors, and special events throughout downtown Portland, Maine. We take pride in maintaining efficient operations, providing friendly customer service, and ensuring a safe and welcoming experience for everyone who uses our facilities.

Position Overview

Top of the Old Port Parking is seeking a dependable, customer-focused Parking Lot Flagging Attendant to help manage parking operations and assist patrons throughout downtown Portland. This role is ideal for someone who enjoys working independently, communicating with the public, and thinking on their feet in a fast-paced environment.

As a Parking Lot Flagging Attendant, you will play an important role in directing traffic, assisting customers, monitoring parking facilities, and helping ensure smooth operations during daily business hours and special events. The ideal candidate is professional, attentive, and comfortable making decisions while maintaining a friendly and service-oriented approach.

Reliable team members who demonstrate initiative, sound judgment, and leadership potential may have opportunities to take on additional responsibilities as the business grows.

Key Responsibilities

• Direct vehicles safely and efficiently as patrons enter, exit, and navigate parking facilities.
• Provide friendly, clear directions and assistance to customers before, during, and after special events.
• Communicate parking rates, policies, procedures, and facility information to patrons.
• Respond to basic customer inquiries by phone or email as needed.
• Monitor parking facility operations, including ticket kiosks, booths, gates, signage, and general grounds conditions.
• Identify and promptly report equipment malfunctions, maintenance needs, safety concerns, or other operational issues.
• Address customer questions and concerns professionally, resolving issues independently when appropriate and escalating more complex situations to management.
• Assist with general upkeep, light maintenance, and groundskeeping tasks as needed.
• Communicate observations and suggestions to management to help improve daily operations and the customer experience.
• Perform additional duties as needed to support an organized, safe, and efficient parking operation.

Qualifications and Requirements

• Must be at least 18 years of age and able to pass a criminal background check.
• Strong customer service and communication skills, with a professional and approachable demeanor.
• Dependable, punctual, and committed to following through on responsibilities.
• Ability to remain calm, courteous, and solution-oriented when handling customer questions or challenging situations.
• Comfortable working independently, exercising sound judgment, and collaborating with a team.
• Willingness to work outdoors in varying weather conditions.
• Ability to stand, walk, or sit for extended periods and move items such as traffic cones and signage as needed.
• Flexible availability to work weekdays, weekends, afternoons, evenings, holidays, and special events.
• Ability to follow safety procedures and communicate clearly with patrons, coworkers, and supervisors.

Previous experience in customer service, parking operations, traffic direction, hospitality, or event support is helpful but not required.
Why Join Top of the Old Port Parking?

• Competitive starting pay: Earn $16.25 per hour or more, depending on experience.
• Build valuable skills: Develop customer service, problem-solving, and operational skills in a public-facing role.
• Make an impact: Help create a safe, organized, and positive parking experience for Portland residents and visitors.
• Opportunities to grow: Demonstrate your initiative and reliability while potentially taking on additional responsibilities over time.
• Be part of the community: Work with a locally focused company supporting businesses, residents, visitors, and events throughout downtown Portland.

If you are dependable, enjoy helping people, and are looking for a hands-on, part-time opportunity, we encourage you to apply!
Equal Opportunity Employer
Top of the Old Port Parking is an equal opportunity employer that values diversity and is committed to providing an inclusive workplace. We do not discriminate on the basis of race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other status protected by applicable law.This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change as business needs evolve, with or without notice.