Top of the Old Port Parking – Portland, ME

Top of the Old Port Parking is a trusted provider of parking solutions serving businesses, residents, visitors, and events throughout downtown Portland, Maine. We are committed to reliable operations, excellent customer service, and well-maintained facilities.

We are seeking a dependable, customer-focused Parking Lot Attendant with strong communication skills and the ability to work independently. This role is ideal for someone who is proactive, solution-oriented, and interested in growing into increased responsibility over time.

Position Overview

As a Parking Lot Attendant, you will serve as a key on-site representative, ensuring a safe, efficient, and welcoming parking experience. You will interact directly with customers, monitor daily operations, and support overall facility performance.

Schedule

• Part-time
• Afternoons, evenings, weekends, and holidays as needed

Key Responsibilities

• Direct vehicles safely and efficiently within the facility
• Provide clear, courteous assistance to patrons, including during special events
• Communicate parking rates, policies, and procedures to customers
• Monitor equipment and facility conditions; report issues promptly
• Maintain accurate records of daily transactions and activity logs
• Address customer concerns professionally; escalate when appropriate
• Support general upkeep, maintenance, and cleanliness of the facility
• Identify and communicate opportunities for operational improvement

Qualifications

• Customer-service oriented with a professional and approachable demeanor
• Reliable, punctual, and able to follow through on responsibilities
• Strong communication and problem-solving skills
• Comfortable working independently while contributing to a team
• Ability to remain calm and make sound decis ions in customer-facing situations
• Physically able to stand, walk, and perform light lifting (e.g., cones, signage)
• Willing to work outdoors in varying weather conditions
• Flexible availability, including evenings, weekends, and holidays
• Must be at least 18 years old and able to pass a background check

Why Join Us?

• Opportunity to develop customer service and operational leadership skills
• Dynamic, public-facing work environment
• Growth potential for high-performing team members
• Supportive, community-focused organization