Position Title: Garden of Lights Attendant

Reports To: Guest Services Manager

Department: Guest Services

Status: Non-Exempt, Seasonal

I. SUMMARY

Under the supervision of the Guest Services Manager, the Garden of Lights Attendant is primarily responsible for providing services to the visiting public and for activities associated with maintaining a friendly, secure, and informative environment during the annual Redding Garden of Lights holiday light show.

II. ESSENTIAL JOB FUNCTIONS

· Greet visitors, collect entry fees accordingly, and maintain a visitor count.

· Provide information to the public regarding the light show and park facilities.

· Monitor activities within the light show to ensure the safety of guests, displays, plants, etc.

· Manage a cash drawer, count and reconcile money, post amounts to daily balance sheet, and operate a POS and reconcile daily deposits.

· Maintain a clean and orderly desk area and/or retail storefront.

· Support answering the light show’s telephone line by referring calls to staff or voicemail and providing information to the public regarding the event and ticketing.

· Assure park areas including buildings, gates, storage areas, restrooms and their contents and premises are secure, sanitary, and clean.

· Lock/unlock front doors, turn on/off alarm systems and lights upon opening and closing.

· Provide support to park events/meetings and assist with set up/takedown of tables, chairs, etc.

· Other duties as assigned.

I. EDUCATION AND EXPERIENCE

· One (1) year of experience working with the public in a customer service environment desirable.

· Experience working with point-of-sale cash register system or comfortable working in computer

environment desirable.

II. KNOWLEDGE, SKILLS AND ABILITIES

· Professional, outgoing communicator.

· Able to greet and communicate effectively with staff, volunteers, and guests of all ages.

· Able to multi-task (for example, interact with guests while watching over the store area or exhibit displays to minimize theft or damage).

· Able to observe, recognize, and take action to correct potentially hazardous situations whether via actions by guests or problems with park equipment or displays.

· Must be able to work flexible hours, including weekends and holidays.

· (Regular Full and Part-Time Staff excluding Temporary/Seasonal Staff) must possess a valid California driver’s license or be able to acquire within ten (10) days. Provide a clean DMV report.

III. INSTITUTIONAL RESPONSIBILITIES

All staff members play an important role in supporting and advancing the Turtle Bay’s mission and vision for our role in the community. As such, we seek candidates who will share our path to:

• Support the park’s mission to inspire wonder, exploration and appreciation of our world, and share our vision of TBEP as a vibrant gathering place where our community is strengthened through education, cultural engagement and economic growth.

• Uphold our core values in one’s day-to-day work including playfulness, real-world experiences, interdisciplinary learning, community, lifelong learning, integrity, and sustainability.

• Contribute to a positive organizational culture based on respect, cooperation, professionalism and teamwork, as we strive together to achieve our mission and vision.

NOTE: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required of this job.

N - Never 0% O - Occasionally 1-32% F - Frequently 33-65% C - Constantly 66-100%

1.) How much on-the-job time is spent in the following physical activities?

Standing - C

Walking - F

Sitting - N

Talking, Hearing - C

Feeling, Fingering, Grasping - C

Climbing, Balancing - O

Crouching, Crawling, Kneeling - O

Reaching with Hands and Arms - F

Tasting, Smelling - N

N - Never 0% O - Occasionally 1-32% F - Frequently 33-65% C - Constantly 66-100%

2.) Does this job require that weight be lifted or force be exerted?

Up to 10 pounds - F

Up to 50 pounds - F

Up to 100 pounds - O

More than 100 pounds - N

N - Never 0% O - Occasionally 1-32% F - Frequently 33-65% C - Constantly 66-100%

3.) Does this job have any special vision requirements?

Looking at CRT - C

Color Vision (identify and distinguish colors) - O

Peripheral, Depth Perception - O

Ability to Adjust Focus - O

N - Never 0% O - Occasionally 1-32% F - Frequently 33-65% C - Constantly 66-100%

4.) How much exposure does this job have to the following environmental conditions?

Blood, Body Fluid - O

Toxic Chemicals - O

Moving Parts - O

Electrical Shock Risk - O

Explosives - N

Fumes - N

Extreme Cold (non-weather) - N

Extreme Heat (non-weather) - N

Severe Hot Weather - F

Severe Cold Weather - O

5.) How much noise is typical for this job's work environment?

• __x__ Very Quiet (Example: Forest trail, isolation booth for hearing test) Quiet (Example: Library, private office)
• __x__ Moderate Noise (Example: business office with typewriters/printers, light traffic)
• ____ Loud Noise (Example: Metal can manufacturing, large earth moving equipment)
• ____ Very Loud Noise (Example: Jack hammer work, front row rock concert)