Company Overview:
Established in 2002, FOH® is a global award-winning hospitality and foodservice manufacturer brand including: Front of the House® and room360˚ by FOH®. Delivering more than products, our company and culture has received numerous recognitions through the years and was also featured in Fortune Magazine as “Best Workplaces in Manufacturing and Production”. We are proudly certified as WBENC (Women’s Business Enterprise National Council) and LGBT Business Enterprise (LGBTBE®) partners and suppliers.

Position Summary:
The Custom Product Associate is part of the Product Development department. This role contributes to the success of the company by producing high-quality custom products including Metroweave, engraving, and decaling. The Custom Product Associate also participates in QC investigations and resolution. The Associate supports our vision by being dedicated and committed to versatility and excellence in all we produce.

Additional Information:

• This is a permanent full-time hourly position at $16.00 hourly
• This role participates in our onsite schedule
  • Monday - Friday, 9:00 AM - 5:30 PM
• Our distribution center is located at 3151 Northwest 125th St. Miami, FL 33167
• This position is based in a warehouse environment, where teamwork and efficiency are essential
• FOH, Inc® is an Equal Opportunity Employer and proud to be drug and smoke-free workplace

Major Duties Include:

• Customizes products utilizing cutting equipment, engraving machinery, specialized printers, and/or kilns
• Participates in all steps of the process by picking & packing orders, loading & unloading the equipment, QC’ing & packaging completed orders, and maintaining a clean & organized work area at all times
• Carries out assigned inside-office tasks such as printing & cutting decals
• Possesses a keen awareness of deadlines and works efficiently to ensure they are met
• Produces final goods in-line with FOH® quality standards and expectations
• Able to quickly shift priorities and/or work well as a team to complete urgent orders
• Completes regular maintenance of equipment
• Participates in quality control investigations and projects as needed
• Assists with duties or special projects in Quality Control or custom product areas
• Records personal daily punches and approves accurate bi-weekly time and attendance records
• Actively participates in all one-on-one and group meetings
• Performs other duties as assigned
• Promotes our FOH® Culture in all interactions

Education, Experience & Computer Skills:

• High School diploma or equivalent
• Minimum of 1 year of experience in using manufacturing equipment, detailing, printing, or similar
• Minimum of 1+ years’ experience in warehouse environment or related
• Basic computer skills required

Skills Needed for Success:

• Possess a keen eye for placement, balance, symmetry, and color when applying artwork to product
• Follows direction and works under pressure to meet deadlines
• Stress and time management skills
• Analytical, creative, practical problem-solving skills
• Customer service and interpersonal skills
• Communicate with clarity verbally
• Work collaboratively and as part of a diverse team
• Small project management skills and strong attention to detail
  

Desired Characteristics & Qualifications:

• Strong design sense and creative ideas
• Organized, action and detailed oriented
• Demonstrate sound work ethics
• Possess cultural awareness and sensitivity
• Ability to re-arrange tasks as priorities change
• Highly enthusiastic, positive-minded, and composure in challenging situations
  

Physical Requirements:

• While performing the duties of this role, the team member is frequently required to stand, walk, talk and hear. The team member frequently is required to handle or feel and reach with hands and arms. The team member is occasionally required to sit; regularly climb or balance; and occasionally to stoop, kneel, crouch, or crawl; The team member must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to tolerate conditions associated with no air conditioning or heat.

Benefits & Pay:

Passionate about what we do and how we do it, we value different perspectives from people of all backgrounds and actively recruit diverse team members. "Be yourself! We like it that way". Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.

Our websites are the perfect place to learn more about FOH®

www.fohworldwide.com
www.frontofthehouse.com | www.roomthreesixty.com