Position Title: Operations Business Analyst
Job Code: 2026-PROSTF-4
Location: Tinton Falls, NJ
Company: Kiely Business Services
Description:

Over the past seven decades, we’ve built the Kiely Family of Companies to focus on customer success and design-build capabilities. We rely on a culture of teamwork, technological innovation and high ethical standards to deliver successful solutions to our customers.
The Kiely Family of Companies, established in 1952 by John F. Kiely Sr., contributes to something far greater than itself, as each company’s unique capabilities enhance the others, making us greater than the sum of our parts.
ENR 400 ranked for engineering and construction, KIELY serves the needs of our customers, offering a diversified list of services, such as full-service engineering, utility construction, heavy highway, hot mix asphalt production, equipment sales and leasing, recycling services, and residential and commercial building, leasing, and maintenance.
Kiely serves a purpose much larger than any individual, project, or entity. We refer to our employees as team members because together we empower, partner, and advance. Our team members are an elite group of behind-the-scenes professionals who embody Kiely’s core values.

Position Summary:

The Operations Business Analyst will be responsible for identifying business needs, documenting requirements, and helping design and implement solutions that improve efficiency and productivity. This role acts as a liaison between stakeholders and technical teams to ensure that project outcomes align with strategic goals. This role will help drive data integrity, and leverage data to deliver business insights across our company.

Responsibilities:

• Investigate operational variances—such as budget overruns or schedule delays—to identify systemic issues rather than one-off errors.
• Map “as-is” and “future state” processes, identifying pain points and opportunities
• Act as liaison between field ops and IT/Finance teams to ensure that daily reporting (labor, equipment, and materials) is seamless and accurate.
• Define and monitor key performance indicators, leveraging Operational and Financial data
• Maintain and support reporting and data integrity
• Support the rollout and training for operational software (e.g., Project Management or Resource Tracking tools), ensuring high adoption rates among non-technical staff.

Competencies:

• Bachelor’s Degree
• Prefer 3+ years in operational environment doing analysis
• Experience navigating and extracting data from ERP systems (e.g., Vista Viewpoint)
• Advanced Excel (Pivot Tables, VLOOKUPs), experience querying SQL, knowledge of C++
• Ability to build dashboards (e.g., Power BI) and reports that provide visibility into operational performance
• A general good feel for business numbers
• The ability to communicate effectively with both executive leadership and field operations.
• A focus on "usable" solutions that work in high-pressure, real-world environments, not just theoretical models.
• The ability to prioritize tasks and manage various stakeholders

Benefits and Compensation:

Position offers competitive pay, benefits, paid vacation, and health/dental insurance.

Full-time: $70,000-$80,000 a year, based on experience and qualifications.

Equal Opportunity Employer, M/F/D/V

Kiely Family of Companies is a growing and dynamic company actively seeking applications and resumes from exceptional candidates. Whether you come equipped with years of experience in the underground utility field—or you’re ready to work hard and get there—we want to hear from you