General Description

Responsible for assisting in the daily operations of Victory Bay Recovery Center in helping clients achieve life-long sobriety.

Tasks & Responsibilities

A. Essential Duties

• Monitor and direct the daily schedule of clients; including performing tasks and staying on schedule to attend all treatment and activities. Organization and punctuality are key. 
• Fridge Temperature Log daily. 
• Completing Environment of Care Inspection.  
• Completing the weekly & monthly facilities checklist. 
• Weekly house inspections 
• Coordinating and scheduling larger repairs for homes with Operations Coordinator approval. 
• Gathering multiple estimates for larger repairs to accurately assess the best options for repairs.  
• Completing minor repairs at Victory Bay Recovery and Harmony Bay Wellness Centers. This includes maintenance such as daily perimeter checks & parking lot checks for leaves or other debris to ensure a clean and inviting exterior. 
• Preparing and responding to inclement weather by utilizing salt, shoveling, or any other necessity to keep clients and staff safe.   
• Following up with services to ensure repairs were done correctly and all invoices are paid in a timely manner.  
• Weekly checks of fleet vehicles to ensure correct tire pressure, oil changes, and other necessary repairs as needed. 
• Coordinating and scheduling repairs for fleet vehicles as needed. 
• Gathering and purchasing supplies to complete repairs as needed.  
• Submit weekly reports to Operations Coordinator giving detailed status of all current tasks.  
• Transportation of clients when there are no repairs to be made. 
• Fill in for Logistic Managers and their job duties when needed.  
• Manage multiple storage units.  

B. Additional Duties

• Assists and covers other staff when necessary to maintain high productivity and efficiency in the department.
• As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.

C. Interpersonal Relations

• Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.
• Take Accountability: Take constructive feedback and prevent discourse among our peers.
• Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accepts constructive criticism well in an open and non-defensive manner.
• Be Professional: Wear business casual attire (please see dress code policy).

Competencies

• Adaptability
• Customer Service
• Decision Making
• Dependability
• Ethics
• Interpersonal Skills
• Job Knowledge
• Conflict Management
• Organization Skills
• Productivity
• Self Development
• Teamwork

Performance Standards & Measurement

• Compliance with essential and incidental duties; compliance with company policies and procedures.
• Compliance with state and federal laws and regulations applicable to the business.

Equipment, Tools & Machines

• Use of computer, telephone, and other office equipment such as a printer and fax.
• Use of company network and email domain.

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment.
• May have several responsibilities at once. Interaction with other is constant and can be interruptive.
• Work may be stressful at times due to high level workflow.
• Occasional travel in the performance of assigned duties.
• Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request employee’s to give us at least 14 days resignation notice in writing.

Demands

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc.
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors.
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees and business partners, among others.
• Excellent organizational skills.
• Accepts constructive criticism well in an open and non-defensive manner.
• Ability to manage conflicting priorities. Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 25lbs.
• Ability to sit, stand, or walk for extended periods of time.
• Must have strong computer skills to meet Microsoft Office and Electronic Health Record software requirements.

Qualifications

Education:

• High School Diploma, required.