Performs basic care assessing, monitoring, and documenting less complex matters within the limits of knowledge and authority under the general supervision of CS-TLC Coordinator and Clinical Supervisor of Behavioral Health.

Provides and documents care including, but not limited to: orientation to the program; oversight of activities of daily living performance, exercise and physical activity, specimen collection; group/individual skill building and therapeutic interventions including behavior management, social skills training, leisure activities; and recording of client documentation.

Models behavior for clients and demonstrates use of mental health techniques in therapeutic interactions.

Assists with planning, providing and coordination of transporter/transportation needs of clients within the program and the community, including lifting, moving and positioning as needed.

Serves as a resource for the client and client’s family to help answer questions, address problems, and communicates changes within the scope of maintaining client confidentiality.

Performs procedures as defined by department competencies.

Considers age, growth, and development when providing care.

Performs clerical functions including maintenance of equipment and supplies, answering telephone, directing communication, and intra/interdepartmental communications.

Assists in duties as requested to meet the day-to-day operations of the program.

Attends unit expert training programs (i.e. safe patient handling expert, secret hand washing monitor, etc.) and provides development to staff.

Precepts and orients new employees, assists in the development of other staff and, if appropriate is a competency validator for specifically identified skills.

Assures safe, therapeutic environment for clients, families, visitors, and staff via hourly monitoring and environmental monitoring for unit cleanliness, kitchen monitoring, camera monitoring, random room searches, belongings assessment, locked doors assessment and monitoring of safety hazards.

Ensures high level maintenance of a clean and safe environment through quality control monitoring and data collection, reporting (i.e. monthly safety checks, hand washing monitoring, fire drills, pharmacy reviews, incident monitoring and reporting, etc) and emergency preparedness. Gives on-going feedback to department leadership regarding issues that may warrant their intervention.

Sets priorities and demonstrates organizational skills.

Schedules, as necessary, and supervises client appointments. (i.e. doctor, dental, and eye exam, etc.). Documents all appointments including daily mental health professional visits.

Develops, monitors and documents progress of the client plan of care, safety and stabilization plans and oversees client on assigned work therapies.

Assists with the referral and discharge process to include on-going contact with referral sources or client regarding current progress.

Possesses general knowledge of the use, dosage, and side effects of medications prescribed to clients to provide oversight of self-medication process and documentation.

Assists with ensuring adequate staffing.

Plans the preparation of food, and when necessary, prepares all meals on assigned shifts including snacks, as applicable. Monitors food inventory and outdates and completes grocery shopping weekly.

Performs other assigned duties.

Basic Life Support ( BLS) training, or within 90 days of hire and must maintain throughout employment.

Mandatory Reporter training or within 90 days of hire and must maintain throughout employment.

1 year mental health experience required

A Bachelors Degree with 30 semester hours or equivalent in a human services field and a minimum of 1 year experience in direct care of behavioral or mental health patients

A Bachelors Degree in a non-human services-related field with a minimum of two years of experience in direct care of behavioral or mental health patients, and 30 hours of crisis and mental health in-service training (in addition to required 30 hours of Iowa Department of Human Services training)

Associates Degree or high school equivalency with a minimum of four years in direct care of behavioral or mental health patients, and 30 hours of crisis and mental health in-service training (in addition to required 30 hours of Iowa Department of Human Services training)

Proficient in communication skills.

Ability to pursue and foster a sense of team and partnership across all disciplines.

Ability to communicate effectively, in English, with diverse population groups.

Ability to be self-directed, flexible, and able to adapt to change.

Ability to communicate effectively in a professional and tactful manner with physicians, staff, patients and/or their representatives.

Ability to read and understand chart documentation.

Ability to demonstrate basic computer skills.

Ability to read, write and understand the English language.

Knowledge of basic arithmetic and its applications.

Active Listening skills, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Ability to manage one’s time effectively.

Ability to pursue and foster a sense of team and partnership across all disciplines.

None Specified