The Gateway West Shelter team is hiring Dorm Monitors for the following day shifts:

• 6am-3pm, Saturday-Wednesday
• 6am-3pm, Friday-Tuesday
• 6am-3pm, Thursday-Monday

POSITION SUMMARY
The Shelter Dorm Monitor is responsible for maintaining a safe, clean, and supportive environment within the shelter dormitory. This role involves overseeing resident activities, ensuring compliance with shelter policies, and providing support to individuals experiencing homelessness. The Dorm Monitor plays a key role in fostering a sense of community and respect among residents.

MINIMUM QUALIFICATIONS AND COMPETENCIES

• High school diploma/GED or equivalent experience; experience in social services or related fields preferred
• Prior experience working in a shelter, community organization, or social service setting is a plus
• Understanding of homelessness issues and familiarity with available community resources
• Possess a clear understanding of the critical importance of trauma-informed care in supporting participants
• Be equipped to recognize the impact of trauma on individuals’ experiences and behaviors, and actively implement practices that promote safety, empowerment, and healing
• Foster an environment of trust and respect that plays a vital role in helping the participants navigate their challenges and work towards stability and recovery
• Strong interpersonal and communication skills
• Ability to remain calm and professional in stressful situations
• Basic computer skills for record-keeping and reporting
• Compassionate and non-judgmental attitude towards individuals experiencing homelessness
• Ability to work effectively in a team environment and independently
• Strong problem-solving skills and the ability to handle conflicts constructively