Are you looking for an exciting opportunity to contribute to the healthcare industry while working in a friendly and supportive environment? We are seeking a dedicated Office Administrator to join our dynamic team in Albuquerque, NM. As an Office Administrator, you will play a crucial role in ensuring that our operations run smoothly and efficiently, allowing our team to focus on providing outstanding service to our caregivers and members. You will be at the heart of our office, managing daily administrative tasks, coordinating schedules, and serving as a liaison between departments. Your organizational skills and positive attitude will be essential in creating a welcoming atmosphere for both staff and members alike. If you thrive in a fast-paced environment and have a passion for helping others, this is the perfect opportunity for you. Join us in making a difference in our local community while growing your career in the healthcare sector. We look forward to welcoming a friendly and motivated individual who is ready to contribute to our mission of providing exceptional care.

Responsibilities

• Manage daily office operations and ensure a smooth workflow.
• Assist with scheduling appointments and coordinating patient referrals.
• Provide exceptional support to healthcare professionals, members and administrative staff.
• Maintain organized and accurate files.
• Handle communication with members, staff, and external stakeholders via phone and email.
• Prepare and process documentation and reports as needed.
• Oversee inventory management and order office supplies as necessary.

• Proven experience as an office administrator or similar role in a healthcare setting.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Knowledge of healthcare operations and EMR software is a plus.
• High school diploma or equivalent; additional certification in office administration is preferred.
• Bilingual (English/Spanish)

Physical Requirements:

• Must be able to talk, listen, and speak clearly on the telephone.
• While performing the duties of the job, employee is required to stand, walk, stoop, bend, sit for long periods of time; and must be able to read, write, speak, and hear well enough to communicate. Manual dexterity is required to utilize keyboards and office equipment. Employee may occasionally be required to lift up to 20lbs to file documents, and/or store office material. Reasonable accommodation will be made to accommodate individuals with disabilities that can perform essential job functions.
• Push and pull 50 pounds (move equipment, etc.)
• Carry equipment/supplies
• Use upper body strength
• Squeeze with hands (operate fire extinguisher)
• Twist
• Bend
• Stoop/squat
• Move quickly (respond to emergencies)
• Climb stairs
• Walk
• Stand

Additional Notes

• Travel will be required for in-person visits, events, conferences, company meetings, team days to the office, or as required by the Manager.
• Will work with challenging clients.
• Adheres to Standards of Excellence
• On occasion, may work after hours and/or weekends