Primary Position Responsibilities

1. Completes intakes and schedules patients.

2. Registers patients.

3. Completes all insurance responsibilities for efficient reimbursement.

4. Provides financial support.

5. Cleans and maintains all equipment and monitors and replaces all supplies to allow department to run efficiently.

6. Performs clerical duties such as filing, copying, faxing, and collection of statistics.

Work Contact Group (Internal/External)

All PT and OT staff, patients and their families, physicians and physician office staff, insurance representatives, public.

Reporting Relationships

Reports to (position):

Director of Physical/Occupational Therapy

Senior Physical Therapist (direct)

Senior Occupational Therapist (direct)

Supervises (position(s):

Volunteers

Qualifications

Minimum Education:

Required:

High School Diploma or Equivalent

Minimum Years of Experience (Amount, Type and Variation):

Preferred:

Exposure to a medical facility with experience in appointments, registration, insurance, office budgets.

Knowledge, Skills and/or Abilities:

Preferred:

Telephone etiquette, organizational skills, ability to adjust and deal effectively with frequent interruptions and workload, competent use of Microsoft Applications, ability to function independently, ability to problem-solve effectively, effective communication skills.