Must be able to multi-task between various responsibilitiesProvide friendly, accurate and complete information to customersRespond to requests and resolve customer concerns as they ariseMust be able to make hard decisions and handle stressful situations while deescalating difficult callersMust be able to meet deadlines with a high level of professionalism and confidentialityPlease note: This position is an in-office only position.

Call center experience preferredAbility to find, read, interpret and document information from multiple sources including state and/or company systemsAbility to type a minimum of 25 wpmAbility to sit for extended periods of time

Available Schedules

Full Time - 40 hours per week

Work Arrangement

Please note: This position is an in-office only position.