Water Mitigation Technician:

Water Mitigation Technicians respond to emergency situations in homes and businesses caused by water, fire, flood, soot, storm, mold, trauma and other emergency situations. Working directly for the Water Mitigation Supervisors, technicians are responsible for producing good quality water restoration by meeting or exceeding accepted industry standards. Water Mitigation Technicians must recognize that they are representatives of the company and must conduct themselves in a professional, courteous manner and follow and/or enforce stated company policies and procedures. Please note that as a 24/7/365 operation, all technicians participate in an on-call rotation to support emergencies and on-going projects.

• This is an entry-level position; experience in construction, painting and other related restoration services is a plus but not required.
• High school or GED education a plus.
• An ability to interpret verbal direction and understand job work orders; ability to read English a plus.
• Strong work ethic and ability to finish a task.
• Knowledge of commonly-used concepts, practices and procedures within the restoration field a plus.
• Must be able to pass a criminal background.
• Pre-Employment drug screening.
• Willing to work weekends and nights based on emergency services.

Responsibilities and Duties

• Perform water mitigation and restoration activities including demolition, cleaning, emergency flood service, restorative drying, fire and smoke damage cleaning and deodorization, content cleaning, pack out and storage and other specialized cleaning.
• Ensures proper set-up and monitoring of equipment used to address the client’s restoration needs. Upon completion of jobs, picks up, cleans and returns equipment to the shop in a timely fashion.
• Ensure timely arrival for scheduled appointments with property owners/managers and other parties.
• Clean and maintain tools, equipment and facilities including trash disposal.
• Ensure health and safety procedures are strictly followed, including but not limited to, safe lifting, personal protective equipment, and chemical labeling.
• Provide after-hours emergency support as part of an on-call emergency service.
• Miscellaneous: Performs all other duties as may be assigned.

Industry Expertise and Personal Development: All employees will be expected to learn about the industry and current trends within their specific area of expertise (e.g., accounting, mitigation, customer service). This may include attending professional workshops, taking educational courses and cross training within other departments

Qualifications and Skills

• This is an entry-level position; experience in construction, painting and other related restoration services is a plus but not required.
• High school or GED education a plus.
• An ability to interpret verbal direction and understand job work orders
• Strong work ethic and ability to finish a task.
• Knowledge of commonly-used concepts, practices and procedures within the restoration field a plus.

Benefits

Health, Dental, Vision, Life, Supplemental Insurances, 401(k), Holidays, Vacation PTO

Job Type: Full-time

Experience:

• Mitigation: 1 year experience a plus

Education:

• High school or equivalent

Location:

• Delmarva

Required work authorization:

• United States