Case Coordinator

About the Role
The Case Coordinator keeps legal cases organized by establishing and maintaining files, monitoring calendars, meeting deadlines, documenting actions, inputting information into databases and case management systems, and confirming case statuses with attorneys. This position supports multiple attorneys, paralegals, and legal secretaries in a fast-paced, high-volume law firm.

Ideal Candidate
You may come from a background in a law office, healthcare, insurance, or a call center with a strong focus on customer experience and problem resolution. Entry-level candidates with relevant experience are encouraged to apply.

Responsibilities

• Handle administrative duties: copying, typing, responding to emails/phone calls, and preparing mail
• Correspond with counsel, courts, and clients
• Input, edit, and retrieve case information; prepare documents and reports
• Maintain client contact lists and ensure client satisfaction throughout the case lifecycle
• Protect client/attorney confidentiality at all times
• Perform other tasks as assigned by attorneys, paralegals, legal secretaries, and management

Skills & Qualifications

• Quick learner who thrives in a fast-paced environment with strict deadlines
• Strong computer literacy and typing skills; comfortable navigating multiple systems
• Proficiency in Microsoft 365
• Excellent written and verbal communication skills
• Transcription/dictation experience a plus
• Strong time management and attention to detail
• Proven ability to juggle multiple priorities under pressure
• Problem-solving skills with a focus on client experience
• Bilingual in Spanish strongly preferred

Job Type: Full-time

Work Location: On-Site, In Person