Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you!

Tech-Savvy Tasks:Dive into the technical sideinstalling, upgrading, and performing procedures on gaming equipment.

Maintenance Master:Perform preventative and general maintenance on AGS casino products. Youll make sure everything runs smoothly!

Report Wizard:Complete paperwork and reports like a protimely, detailed, and accurate.

Customer Service Champion:Provide best-in-the-business service to our customersinternal and external.

Troubleshooting Superstar:Fix service incidents quickly and efficiently and escalate issues when needed.

Inventory Hero:Keep track of the necessary parts and inventory to stay on top of your game.

On-Call Rotation:Be part of a weekly on-call rotation with your fellow techniciansbecause sometimes, the game needs you 24/7.

Safety First:Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments.

Education:High School diploma or GED

License to Drive:A valid drivers license, vehicle insurance

Tech Skills:Youre a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, well help you level up!).

Experience:Knowledge in electronics/computer networking (gaming experience? Bonus points!).

Tools of the Trade:Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook).

Flexibility:A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps).

Compliance:Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Adventure Awaits:Traveling to the different casinos and customers in your territory

Growth Potential:You may start off as a tech newbie, but with training, mentorship, and a drive for success, you'll level up in no time.

Techs Unite:Work with the latest and greatest casino gaming equipmentif youre into gaming, youll love this!

Hands-On Work:Its a job where youll roll up your sleeves, use your hands, and get to solve real-time challenges. No desk job here!

You'll be on your feet, walking, standing, and sometimes bending and squatting for long stretches.

Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds (Teamwork makes the dream work here!).Work environments may vary, so get ready for the adventure of working in different settings (sometimes non-climate-controlled).