DUTIES/RESPONSIBILITIES:

Club Culture & Community Involvement

• Assist with creating a positive and inclusive club culture by engaging with members and supporting community events.
• Help enhance social media engagement to strengthen the connection with members and promote a sense of community.

Prospecting & Member Engagement

• Support the membership team by conducting follow-ups through phone calls, text messages, and emails with members and prospects (no cold calls).
• Set appointments for the Club Manager and Training Manager when necessary.

Club Cleanliness & Maintenance

• Clean and maintain the club, ensuring a safe, welcoming, and pristine environment for members.
• Regularly clean equipment, common areas, and restrooms, ensuring the club remains tidy and well-maintained.

Operations & Administrative Support

• Assist with administrative tasks, such as counting the till and ensuring proper handling of payments.
• Collect and enter payments from members.
• Support the team with any additional tasks or projects as assigned.

Scheduling

• Work Saturdays as part of the regular schedule to ensure the club is supported throughout the week

REQUIRED SKILLS/ABILITIES:

• Proficient in MS Office with ability to learn new software.
• Excellent organizational and leadership skills.
• Outstanding communication and interpersonal abilities.
• Ability to prioritize and handle multiple tasks simultaneously.
• Proven ability to lead a team, self-starter.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Personal Training Certification a plus.
• 1-3 years of Sales experience preferred.
• CPR, First Aid and AED certified preferred. Ability to obtain certifications is required.

WORK ENVIRONMENT:

• Work is a customer facing indoor gym setting with a low to moderate noise level.

TRAVEL REQUIREMENTS:

• Less than 5% on an annual basis.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, see, reach, stoop, kneel.
• Must be able to lift 50 pounds.